
Juan Merchan
Juan, Josh & Heidi were exemplary!! Their communication, personal planning and professional support with our planned Auction right from the start was mind blowing! They prioritized our specific needs with settlement criteria and were very clear on what the outcome could be. Which, highlighted for us, their knowledge of the local community, market trends, recent results and how we could use this to our advantage for a positive result on the day of Auction. This was even more evident, when Juan reached out to us about our reserve and expectations 2 weeks after go live as the interest had dropped a little. But, with the right approach and new plan for engagement outlined, this lead to 5 high quality interested parties on the day and, whilst maintaining ethical practices and professional conduct, created an environment which saw our property reach $98k over our reserve. We are so thankful as first time sellers for Juan and his team's clarity over the journey and timely engagement with updates! We strongly recommend Merchan Real Estate whether you're experienced in selling, a ready to go buyer or like us were navigating an Auction as Vendor's for the first time. Thankyou again Juan & the entire Merchan Team!!

