Juana's profile

Juana's reviews

  4.8  
Juana has 92 reviewsacross 11 different locations, showing 12.
over 6 years ago
Juana Bernardo

Juana is a highly skilled, knowledgeable and professional agent whose guidance and advice around the sale of our property was invaluable.

over 6 years ago
Very professional experience

I have known Juana Bernado for some time once as a buyer and twice as a seller. I have never known an agent to be so diligent and so dedicated to getting the best outcome for her clients. The communication and the follow-up were both outstanding. Juana has total integrity and is totally committed. She is also happy to help with minor issues and make sensible suggestions. I could not recommend Juana more highly and would never consider using any other agent but Juana from McGrath.

over 6 years ago
Juana sold my property in a short time frame and overcame last minute hiccups

Juana kept me well informed of my sale progress and kept in contact even while on holidays. Provided assistance with staging and presented my unit proffessionally at the open house's She generated interest from potential buyers, and followed up with numerous discussion with the eventual successful vendor Thanks for managing and negotiating a successful sale

over 6 years ago
Outstanding agent, best in the business.

Juana was a pleasure to work with! Incredible local property knowledge, great communicator and very professional/reliable. She was so good at keeping us up to date and setting expectations. We would use her time and time again, thanks again for selling our property!

over 6 years ago
Paid too much for unit.

Good agent for seller but as a buyer felt I was tricked into paying much more than I should have.

over 6 years ago
Best agent!

Juana managed each part of the sale of our unit in Toowong: all the details from advice on styling, direction of marketing and her consistent communication to keep us up-to-date. We felt extremely well looked after at each step of the process and felt al peace knowing it was in the best hands for sale in Toowong. She is very collaborative and approachable, but also businesslike and very efficient. Juana went well above and beyond the call of duty on many occasions. Working with Juana was a very pleasant experience, I would highly recommend her.

over 6 years ago
Effective, efficient and most professional

Right from the start we could see Juana had deep knowledge of properties and people from within our sales area, something she put to good use in the relatively brief and intense work up towards our very successful auction. She was extremely thorough with the whole process, keeping me informed all the way. Her follow up of every possible opportunity was impressive, and this ultimately created the best possible sale. While being at first a bit shocked at the intensity of the selling process, we learnt to understand that maximising every avenue right from the get go (such as presentation, advertising in multiple formats, pre purchase building and pest inspections) was a wise move. In the 3 weeks that our property was on the market before being sold at auction on site, Juana took every opportunity, really worked hard and communicated very well. Back up from her office staff was efficient and faultless. It was an excellent decision to engage her. She was effective, efficient and highly professional. Highly recommended.

over 6 years ago
Juana, you are the best!

I feel fortunate that I have engaged Juana as agent for my apartment. I contacted her in February and made enquiry of selling my apartment,Juana was very nice and patiently explained to me all the options, while at the time I still had lease with the tenant. She is a person attention to details, from renting furniture, arrange painter etc. everything is perfectly done. With her professionalism, I sold the apartment very smoothly. Thank you Juana.

over 6 years ago
Very Professional and highly knowledgeable.

We have known Juana for some time as this is the second time we go through her to buy and sell property. She has never been anything but proffessional in her dealings with us, and we have also always found her to be easy to talk to and would always follow her recommendations as she knows the market really well. Would definitely go through her again and highly recommend her to anyone who is looking for a great agent.

almost 7 years ago
Thank you Juana

Juana is a dynamic agent. She puts in a full effort and keeps the seller well informed at all times.

almost 7 years ago
Wow Factor

This is the second time Juana has sold a property for us and she is truly wonderful. She is honest and skilful and just the person to help in so many ways with the process of selling property. She has a wealth of experience and is a virtuoso in this field. Thank you once again and another wow!

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