Juana was terrific to deal with. She knows the area, the market, and is extensively connected to potential buyers. Her advice about the selling process was spot on. She stayed personally involved in every step of the process and kept us fully informed as she followed up comprehensively with everyone who showed an interest in our property. Juana worked hard on our behalf, and always with a smile. Friends and neighbours who observed the process went out of their way to let us know she excelled at representing our interest.

Tough but very fair negotiator. would prefer her to be on my side as she is so across the subject detail.

We have recently had the wonderful experience of selling an apartment in Toowong through Juana Bernardo. I can’t speak highly enough of Juana. Her attention to detail, her consideration for the owner and her professionalism, are impeccable. She is very collaborative and approachable, but also businesslike and very efficient. She runs a tight team, and we were kept up to date at all times during the advertising campaign. All members of her team, including the auctioneer who she selected, were also professional, approachable and efficient. The advertising was beautifully presented, and the video she commissioned, was professionally produced, and Juana’s personal presentation was a great selling point. In this instance, I am aware that Juana went well above and beyond the call of duty on many occasions. Working with Juana was a very pleasant experience. We are very grateful.

We have just had a very successful sale by auction of our unit at Edgewater. Juana has done an excellent job of marketing the property to prospective buyers. Juana is a special person: she genuinely likes people and understands what they are looking for so that for both the buyer and the seller, she makes it a relaxed and pleasant experience.

Juana again proved to be a very helpful & professional agent. We appreciated all the extra help arranging reliable tradesmen & styling the townhouse prior to sale. Her keeping us informed while we were overseas certainly made the whole process flow without difficulties. If we have for any more real estate transactions in the future we & our extended family will definitely engage Juana again.

We’ve been house hunting for the past couple of years and have seen multiple houses including the various places Juana had offered and that was how we met Juana about 2.5 years ago! Kids always remembered Juana as the “Lady in Red” who will let them draw while the parents are busy viewing the various open houses. Juana is very friendly and has a beautiful personality that makes us comfortable and at ease every time we see her. Juana has always been helpful and considerate when it came out family needs and was not pushy to get us to buy the property that didn’t not suited us. When we saw the property on Burton Street, it was the first time both Harizan and myself loved the place and knew this would be it but we were afraid to go for the auction, hence we tried with putting a few offers prior to the auction date itself. We had multiple visits to the property and Juana was so accommodating with our demands and last minute viewing appointments. She helped and guided us through the bidding process (as it was our first home) and it turned out to be smooth and uneventful and we got the property within our budget. Thank you Juana and team for making our first home buying experience memorable and finding us a perfect place for us to build more memories with our growing kids.

Excellent Estate Agent. Her advice and assistance to enhance the presentation of the unit for quick sale was much appreciated. The advice to auction resulted in a speedy sale to my complete satisfaction. Peter Wolfe

I have had communications with Juana in relation to local market conditions and selling prospects over 10 or so years. When it came time to finally place our property on the market she did not dissapoint. Juana is an experienced and knowledgable real estate sales professional with impressive communication skills. Would not consider anyone else in the local market.

From the outset, I felt confidence in Kerryn's professionalism with her approachable and easy going manner throughout the purchasing process. Kerryn replied promptly to all my concerns and solved any issues that arose. Juana was overseas at this time but was there at the time of settlement to further impress me on the team's professionalism. I would always speak highly and recommend McGrath Paddington's services and respectful attention. My heartfelt thanks for securing my new home which I love.

Juana and her team kept us informed of every step in the rather convoluted Queensland sales process and notwithstanding the fact that the market is oversupplied with units, she was able to find us a buyer in under 28 days. That's better than we had anticipated.

Fair negotiation, approachable and honest. Passionate about her industry.

Our experience selling our unit was virtually stress free. Juana sold our property quickly and we were thrilled with the outcome. Her communication was outstanding. We never once felt the need to contact Juana as she kept us so well informed.