Karen was great to work with. She was realistic and understanding of the situation and advocated well for us. She was easily approachable and supported me though the whole process, it was very reassuring to have her involved in the process. Pleasant to interact with compared to other agent I have had dealings with, available and explained things well, good support from her co-workers and office team. Would definitely recommend!
Never having sold a house before (this house has been home to us for almost 51 years) it was with some fear and trepidation we began the daunting process of selecting an agent to help us. When we met Karen Hockley she put us at ease straight away with her friendly manner and her professional attitude. The whole process of navigating our way through very unfamiliar territory could have been totally overwhelming but Karen was always available to help us and guide us through things. We had numerous questions and Karen was always willing to talk through our concerns with us, no matter how trivial they may have been to her with her knowledge and experience in the real estate industry, and allay our fears. We were delighted when our house sold the first week it was on the market, which we are sure was due to Karen's strong marketing campaign. She was able to negotiate a really good price for us so we were thrilled about that. We really appreciated the attention to detail and the competent way Karen organised things for us and we would certainly recommend her and Timms Real Estate to anyone wishing to sell.
As the purchaser, we expected Karen to push the price up a little because she was engaged by the vendor. She did that but not excessively. We believe she achieved a fair balance for both vendor and purchaser. Some property detail was hard to extract, but all turned out for the better in the long run with capable assistance of Karens admin staff. Settlement tomorrow, Karen on leave, but haven't heard from Timms yet, 12:00pm.
We had such a positive experience dealing with Karen Hockley and the team. Everything was fully explained on our first meeting and we weren’t rushed at all. It was all about the clients and not about a quick sale. We had a bad experience many years ago with selling our first home so we were cautious this time and interviewed three other agents prior to Karen. Karen and the company stood out and we didn’t hesitate to sign them up. Communication about the marketing and selling of the home was regular and an outstanding job was done. Styling the home certainly helps and Tia and her girls did a great job which I would recommend for future sellers to look into. We would definitely use Timms Real Estate to sell any future homes.
We were already a little jaded about the whole finding and buying a house process when we came across Karen and Timms. It was a pleasant surprise to deal with Timms and the whole team were extremely friendly and helpful throughout the process. We are also very happy with the result.
My partner and I began seriously looking for a new home to purchase three months ago and have dealt with a range of different real estate agents during this time. Throughout the three months Karen's service with Timms Real Estate stood out from the rest, from the way opens were initially conducted and the communication around these through to the fantastic service we have been provided when finalising the purchase of our home. Karen has gone above and beyond to offer us a range of services to make the process as quick and easy as possible. This level of service and professionalism has continued beyond signing contracts to ensure we get into our new home without any issues.
Karen Hockley thank you for providing such a tranquil and excellent sales service. Karen is very professional and provided a clear campaign and marketing strategy for selling my property. I felt very safe during all stages of the sales. Her due diligence led to the the result I anticipated. Karen communication is fabulous. I highly recommend Karen Hockley for your real estate sales.
Karen Hockley was very helpful and kept us informed throughout the sale of our property. She achieved a sale within a short time of listing the property. She also provided us with excellent advice about presentation and advertising which both contributed to the quick sale.
Knowledge and timing were impeccable. We were impressed by Karen Hockley’s up front honesty and assertiveness without being intrusive.So refreshing to have an agent like Karen.
We would highly recommend Karen Hockley of Timms Real Estate, for the exceptional service and communication provided during the sale of our home, making the process run smoothly.
From our first meeting with Karen, we appreciated the level of respect paid to us not as just another property owner wanting to sell, but understanding that we were selling our long-term home and what that means not just practically, but importantly, emotionally. Karen’s high level of professionalism was clear from the start, “she knows her stuff”. Karen places a high level of importance in understanding her clients, their thoughts and requirements. Our dealings with all members of the Timms team provided us with a good level of confidence. Karen and the team do not sit back and just accept a sale, they work even harder to achieve a great sale.
It’s very hard these days to be truly professional yet compassionate and caring for both vendor and purchaser. I have experienced Karen’s skills on both ends of the spectrum - managing the sale of my property with the required knowledge to deliver the right advertising strategy to deliver a successful outcome at auction. Then having to negotiate re the purchase of my next house and securing before auction. I would not hesitate to recommend or use Timms RealEstate again.
