Very difficult to contact her. We planned to have a handover a key around 4-4.30pm, however on the settlement day she said she is too busy, and I have to wait until 6.30pm to collect my key to the property. I took specially some one off to be able to come for4pm so I can prepare the flat for removalists. Unfortunately I wasn’t able to get to my property. Such inconvenience and waste of my time


