We sold our Queenslander through Loyle earlier this year while preparing to relocate overseas, and Kathleen Luck is the reason the process never ran away from us. Kath led the initial pitch alongside Natalie, and the difference was obvious within about ten minutes. Other agents arrived with a number designed to win the listing and a folder of comparables to justify it. Kath arrived with a point of view — direct about what our home was, who it would appeal to, and what it would take to get the right person through the door. No flattery, no theatre. If you want an agent who tells you what you want to hear, Kath is not that person, and that is precisely why we signed with her. Her handling of our expectations was the clearest example. The market was considerably slower than the year prior, and rather than let us anchor on what our street had achieved twelve months earlier, she put the conditions in perspective and moderated our price expectations honestly and early. What impressed us was that she did it without a hint of negativity. She was not talking us down, she was pointing us at the right strategy: quality of interest over volume, and finding the buyer who would value the home the way we did. It was exactly the right call. She is relentless in protecting her clients' interests, holding the line on what counts and staying pragmatic about what doesn't. This was not simply an asset to be moved on for us, and Kath understood that without our ever having to explain it. There were complications along the way and a departure date we could not move, and there were points at which we were rattled. Kath never was. She would take the call, listen properly, tell us plainly what she thought, and by the end of it the problem had shrunk back to its actual size. The campaign ran a fraction of its planned length and finished well above where we had recalibrated to. We recommend her without hesitation.
