Kathleen's profile

Kathleen's reviews

  4.6  
Kathleen has 48 reviewsacross 11 different locations, showing 12.
over 5 years ago
Kathleen as Selling Agent

Kathleen was highly professional and extremely helpful in relation to all aspects of the sale of our property. She was always a delight in dealing with everything that needed to be done. We would highly recommend both Kathleen and Damian to any friends or relatives who are might contemplate selling or buying a property

almost 6 years ago
Kathleen was a pleasure to deal with and we would highly recommend her and her team.

Kathleen and Damian were great to deal with. We had been looking for a suitable house for many months and they really took an interest in us and gained a good understanding of what we were looking for. They were constantly checking in with us and kept us updated with property information and did not waste our time with property they knew would not be suitable. Eventually, they found us a wonderful house which is perfect for us and we are very grateful to them. Absolute pleasure to deal with.

almost 6 years ago
Superb service and delivered on her promise

As residents of Ryde for over 15 years, we have known Kathleen for many years seeing her at many open houses. During these open house viewings, we were not looking to buy, but rather to simply keep abreast of the market dynamics in the local area. Kathleen was always professional and curious and stayed in regular contact as each year passed. This year, Kathleen reached out stating that she had an off market opportunity as she knew that in years passed we requested a valuation. We were not planning on selling in 2020, however, Kathleen provided a compelling argument to consider a sale and an eager and qualified buyer. She was able to meet our requirements for this off market arrangement to progress. During this period, Kathleen and Damian kept the communication lines open at all times. We never felt like we were driving the sale or asking for updates. They were keeping us informed and working in partnership with us and the buyer. They completely understood the buyer and the needs of us as sellers, and found a great way to ensure the sale was successful for both parties. The strengths from Kathleen and Damian were timely and transparent communication, pragmatic decision making, understanding the needs of both the seller and buyer, trust and building rapport. Thank you Kathleen and Damian for an outstanding job and your support and professionalism. We wish you continued success and many happy clients to come.

almost 6 years ago
Highly recommend

We met Kathleen in 1998 when we purchased our first home in Ryde. We have since used her to buy and sell on several occasions. Kathleen is extremely experienced and her knowledge of the local area and market is second to none. She is open and honest. She listens and communicates well with buyers and sellers. We highly recommend Kathleen.

over 7 years ago
Remember the first rule

The first rule when dealing with a real estate agent is to remember you are dealing with a real estate agent. Nuff said.

almost 8 years ago
Great Agent

We found Kathleen to be most helpful in our efforts secure our new villa. Kathleen's advise and integrity to be of the highest standard. We would have no hesitation in recommending Kathleen to our friends and associates.

almost 8 years ago
Great Agent!

Kathleen and the team were very professional in all dealings I have had with them The follow-up after each and every inspection was very helpful and gave me comfort knowing they were working for me during my Sales cycle. Kathleen has extensive knowledge of the area and a great pool of purchasers just waiting to find that Special Home they have been searching. I would have no hesitation engaging with Kathleen and the team in the future

about 8 years ago
Great agent

Kathleen did a fantastic job selling our property! She was very helpful and always kept us informed of every step in the process! I would not hesitate to recommend Kathleen to any prospective vendor, as she made the sale as easy for us as possible , and was a pleasure to do business with!

over 8 years ago
Highly Recommended.

I first encountered Kathleen Synnott when purchasing this property 23 years ago. Over the years Kathleen has kept me up to date with real estate in the area. This was particularly important as I no longer lived in the area and had rented the property out for several years. When it came time to sell Kathleen attended the property appraisal with her colleague, Allister Scott. Allister had recently sold 2 properties in the same complex. He diligently handled all aspects of obtaining quotes for painting, carpeting and styling the property. Communication from both Kathleen and Allister throughout the sales process was extremely good. We achieved an excellent price in a short period of time. Thank you Kathleen and Allister for your 5 star service. It is no wonder that you have achieved the recognition as the number 1 sales agent for Macquarie Park. Mark Murray.

over 8 years ago
Mixed Bag Experience

Kathleen was friendly, helpful and great at taking calls up to the point of contract exchange and deposit paid. We were willing to accommodate her requests to waive the cooling off period for our offer and early settlement due to the Christmas and new year period. Once the exchange was complete, we experienced a complete change of character. ->Kathleen did not inform us of ongoing strata works within the apartment post contract exchange. It was later revealed she had ongoing discussions with the strata manager and vendor about this topic and we were only notified during a brief telephone discussion stating she had forgotten to mention this to us. (We note an independent strata report was undertaken not revealing this issue.) ->Once this issue was revealed, it was very difficult to contact Kathleen by phone, email and SMS to reveal the extent and the progress of the works. This made the process of purchasing our first home frustrating and extremely stressful compounded with the lack of transparency and communication. -Overall, Kathleen and her assistant (Jessica) were polite, professional and knowledgeable about the apartment and the wider Macquarie Park area. Personally, due to the above points, we did not have a pleasant experience with her and therefore, do not recommend her as an agent.

over 8 years ago
Thank you!!!

Thanks Kathleen, we are so relieved to have sold our house in the middle of a lull. Thanks to you and your team for your efforts, good conversation and coffee X

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