Katie's profile

Katie's reviews

  4.9  
Katie has 469 reviewsacross 13 different locations, showing 12.
about 6 years ago
Just the best personal service you could find.

From the very first phone call to Williams Realestate Katie and her team gave everything they could to get the property sold. Helpful , attentive compassionate and understanding. So very thankful for the quality of professional service I received. Katie and her team are 100% committed to getting you the results you need. They understand property and people like no other company I have known.

about 6 years ago
Long term customer

We have been clients of Williams Real Estate for 10 years and have been more than happy with their service and expertise. In particular, when we were compelled by external factors to sell during the COVID-19 crisis, Katie did an outstanding job of adapting to the environment, keeping us informed and advised (despite us being overseas), and successfully securing a solid price in the face of unprecedented market conditions. Her many years of experience in the Williamstown market clearly showed, and Williams thoroughly deserves its position as the leading agent in the area.

about 6 years ago
Great communicator & fantastic people skills

Katie has been highly professional throughout the process and we highly commend her for her prompt responses and quick resolution of all matters.

about 6 years ago
Great communicator

We had a great experience selling our unit with Katie. The real estate market was quickly changing due to the impacts of covid-19, but Katie and her team were very adaptable with their response to the situation, providing private inspections and a successful online auction. Katie is a straight up communicator who gets the job done well, without fuss. Highly recommend.

over 6 years ago
Friendly, obliging and efficient.

We found Katie informative, obliging and in general extremely good at what she does, her team is very professional.

over 6 years ago
A great experience

Katie Smith sold my house for a great price over the reserve,but more importantly she conducted herself very professionally and with great integrity throughout the whole campaign. She is also a lovely person, warm, honest practical and friendly! Highly recommended!!

over 6 years ago
Excellent communication and very knowledgable

Katie was very easy to communicate with, was available at all times of day via phone or e-mail and was very prompt with her responses. She knew thorough details about the house and worked her wonders to ensure both the buyers and vendors were happy with the decisions and outcomes of the house purchase :)

over 6 years ago
Professional, friendly service

Katie made the process very straightforward, she was quick to respond to emails and phone, and she was understanding of our individual situation for purchasing the property. Thanks Katie!

over 6 years ago
Overly expensive service, poorly managed expectations

Whilst Katie demonstrated fair market knowledge, she started off by providing us an overly optimistic price range. This made the sale less then satisfactory when she came back with a reduced range. The purchaser also could not be persuaded to increase their offer. This was in contrast to their request to us to delay settlement. We were encouraged to accept the lower offer to avoid the risk of an auction and we were still charged significant fees despite being clients of Williams for many years (they were our property managers). We were very happy with the service we received from the property management team, and would have no hesitation recommending them. We could not say the same for the sales team.

over 6 years ago
First rate service

Katie is very efficient and reliable. She dealt promptly with any issues that arose and made the whole house sale process very smooth.

over 6 years ago
Absolutely fantastic

Katie was our agent for sale and she was always transparent, offered excellent advice and managed a very effective campaign

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