Keith, from the moment we spoke on the phone, to our meeting at the appraisal of my parents home, I found you to be a straightforward & friendly communicator with expert knowledge on the local real estate market. Our initial discussion gave me confidence in your ability to run a successful campaign & provide my parents with the level of service, I as an agent, expected. There's no doubt the sales process is a stressful & emotional one for those involved, and while there were a few hiccups in the early stage of the campaign, I felt you had a genuine desire to respond to our concerns and ensure future smooth sailing. And at the end of the day, when the sold sticker hit the board, it was clear you went above and beyond to ensure you achieved an outcome that was above our expectations. I've got no doubt that a less experienced & dedicated agent wouldn't have achieved the same result for my parents. I feel so happy that we chose you to represent us. A special recommendation also to Sarah Britton for stepping up under challenging circumstances & offering support in your absence, and to the rest of the Stockdale & Leggo office, who provided courteous & friendly service at every contact point. You all deserve your success!
