Kelly's profile

Kelly's reviews

  4.7  
Kelly has 173 reviewsacross 21 different locations, showing 12.
almost 5 years ago
Promised the world and delivered an Atlas

I want going to leave a review, but three requests to do so in as many weeks, over a year after settlement has changed my mind. Kelly was a brilliant sales person, or initial consultation filled us with confidence we were trusting the sale of our home to the right person while we moved internationally. She valued or home in the range we were hoping for and told us with the current market we could even get above asking. 3 months, an amateur marketing slate, a communication blackout and 0 offers later, were asked to sign exclusivity for a further 3 months and drop our asking price 50k with assurance we can still get the target range. A further 3 months, a drug using squatter, and more non communication about any potential issues, at last an offer.... 100K below or original ask price. On the brightside that fantastic salesperson Kelly reappeared (instead of one of the 6 or 7 personal assistants or marketing consultants we'd been accustomed to hearing from then disappearing). This time insisting that there just wasn't any more buyers out there and this was as good as we would get bit we would have to wait a further 2 months for settlement due to the buyers issues (whose home she also sold). When we had covid related delays sending documents internationally and needed an extra couple of days of course this wouldn't do. To compound our perception of incompetence, we found out that the garden had overgrown during the long settlement period and the buyer was incredibly unhappy... Something out agent might have given a heads up on since they had agreed to check up on the place at least once or twice a week..... Anyhow long story short; a long painful sales process that I would not be keen to repeat with this agent.

almost 5 years ago
Sale of property in Avely

We are very happy with all the dealings we had with the sale of the property. Thanks for your efficient service.

almost 5 years ago
Good outcome

Kelly and her team produced a really good result for the sale of my home. Their communication, knowledge and execution of the sale was fantastic. They went above and beyond to get the deal done and kept me informed every step of the way. Highly recommend.

almost 5 years ago
Knowledgeable and efficient

Kelly was knowledgeable and efficient in selling our property. Thanks for your support Kelly and team.

almost 5 years ago
Exceptional customer service

After endless home inspections the past 18 months, I was always glad everytime I was greeted by Kelly. Kelly had such a warm and inviting demeanour and it made the whole experience less daunting and a lot more enjoyable. The support, encouragement and advice I received from Kelly and the team at Jones and Co during the settlement period was incredible. Thank you for everything!

almost 5 years ago
Honest, Knowlegeable, Experienced and Very Comfortable to work with.

During a very difficult period of time with the Housing Sales Market when prices plummeted, Kelly worked very hard and consistently to achieve a result for us, despite several potential buyers having difficulty with a local shire representative. Kelly is honest, was committed to the customer and was always approachable, gave supportive feedback and her staff were excellent to work with. Would definitely use Kelly, Jones & Co. again and would recommend her to others

almost 5 years ago
DEDICATED AND PROFESSIONAL

Kelly has developed a strong knowledge of real estate in Bassendean and this is evident with the quantity of properties that she is now listing. She has a dedicated and professional team that she works closely with. Kelly is a savvy agent who aims to get the best outcomes for her clients .. I really like her motivated and "can-do" attitude. I have recommended her and her company to others and would use her services again!

almost 5 years ago
5 Fourth Avenue Bassendean

Kelly is highly knowledgeable and knows the local market very well. We were happy with the outcome.

almost 5 years ago
Absolute first class

Kelly’s a great agent. Her local knowledge is second to none, her communication was excellent and she was good to her word every step of the way. I really couldn’t fault my experience and would highly recommend her to anyone.

almost 5 years ago
Successful, high-end realestate company Jones & Co.

What an absolute pleasure I have experienced with Jones & Co in selling my property! The team have supported my ever step of the way making sure my experience in selling my beloved home was a smooth and peaceful journey. Highly recommend Jones & Co as I’ve experienced top-end professionalism, communication & guidance during my quick selling of the property. Thank you Kelly, Nat & the team!!

almost 5 years ago
Authentic, hard working and knows the market!

Kelly has a good understanding of the market, came in with a plan and some hard numbers to support it. Kelly has a great team of people that generated maximum numbers at home open, multiple options and was under offer within 9 days of being listed. Throughout the whole process Kelly considered our family needs and ensured minimal disruption. We liked Kelly's market knowledge, strategy whilst complementing it with her down-to-earth and authentic approach, often a hard combo to find. Kelly supported us during the sale and purchase of our new home, a big decision for our family and it was great to have Kelly on our team!

73 - 84 of 173
SMS
© 2026 RateMyAgent