We had read Kim Carter's reviews online, so we were expecting great service and outcomes—and she delivered in two key areas. First, she achieved a very pleasing result regarding the sale of our investment property. She clearly knew the market well, and we felt completely confident in her advice. She treated us as an equal, listened to our suggested actions, and even deferred to us at times to our benefit. She also made the whole process fun; we had some good laughs along the way. We would highly recommend her as a listing agent. Secondly, the reason we chose to sell with Kim was because of how wonderfully her property management team looked after our property for many years. The two standout personnel were Donna and James. Because of their thoroughness and professionalism at all times, our loyalty was locked in to Kim Carter as our listing agent. Carter Cooper Realty, Hervey Bay really is your one-stop shop for all your real estate needs!

Kim Carter and Brad worked hard to achieve a sale during this difficult and uncertain period of selling property. Every week over a longer than expected period she or Brad were in attendance at the property ensuring maximum exposure. They communicated regularly keeping us up to date with trends in the market and offered sound advice throughout. We would certainly recommend Carter Cooper agents to any prospective seller.

Kim was very professional. Helped us when we had some issues . Kept us up to date. Would highly recommend Kim

Working with Kim Carter from Carter Cooper Real Estate was an experience we will genuinely remember with appreciation. Her long‑standing reputation speaks volumes — ten consecutive years as Hervey Bay’s No. 1 agent n Hervey Bay by clients on RateMyAgent and recognition among Australia’s Top 100 agents — but meeting her in person shows exactly why she’s held in such high regard. Kim is dynamic, hardworking, honest, and wonderfully down‑to‑earth. What touched us most was her genuine warmth and the way she made us feel supported at every stage. Even with the enormous workload she must carry, she always found time for us. She returned every call, kept us updated without fail, and offered thoughtful, reassuring feedback after each open home. Selling a home can be emotional and stressful, yet Kim’s calm confidence and sincere care made the entire process feel lighter. She didn’t just act as our agent — she became someone we trusted completely. We are deeply grateful for her dedication and professionalism, and we would recommend Kim wholeheartedly to anyone looking to sell in the Hervey Bay region.

I highly recommend Kim Carter. Over the past few years, Kim has helped me both buy and sell my homes, and every experience has been a positive one. Kim is down to earth, approachable, honest, and always had my best interests at heart. She communicated clearly throughout the entire process and kept me informed every step of the way. I always felt I could trust her advice and openly chat with her about any questions or concerns. She is professional, knowledgeable, and incredibly easy to deal with, making what was a stressful situation for me so much easier. Thank you, Kim, for all your hard work, honesty, and support. I look forward to working with you again very soon. Kind regards, Cilla

As a family, we were selling mum's townhouse and Kim and the team respected our collective experience and CCR covered all the bases well without being pushy. We weren't local and Kim was the primary point of phone contact and it worked well. We met a number of people from the agency but we never met Kim, she seemed very busy. I would have preferred to know that everything was with the same people we spoke with at the initial meeting. (not a big issue just a comfort thing) We are disappointed with realestate.com which doesn't provide flexibility to the agents on listing categories. Is a standalone townhouse, a townhouse, a unit or a house?

Hard to get in contact with Kim as the listing agent. A lot of (I’ll call you back and never does) The owner didn’t get my offers. And miss lead on the asking price by $100000. Challenging to buy the property (playing games the whole way) I wish the property was listed with another Buissness. Would off been quicker and smother with anyone else.

The agents we dealt with at Kim Carter were awesome. We were unable to make some of the opens and they arranged private inspections for us on a couple of occasions. Smooth purchase and very happy with our new property. Thanks Kim & Team

Right from the first meeting on our veranda, we simply felt comfortable with Kim Carter to represent the sale of our property. Kim took the time to walk and talk with us through the property, whilst also getting know us and discuss what was next in our lives. Kim and her team maintained timely and effective comms to keep us abreast of any developments, whilst dealing with the noise of under-bidders and tyre-kickers on the sidelines. We cannot praise Kim enough for her professional guidance when considering each offer, her sage advice in understanding buyer 'conditionals' and her unwavering loyalty to leverage us the best outcome. If you value a person that faithfully represents you and your family's interests every step of the way... whom operates with confidence and professionalism... that displays loyalty and trust in all dealings... then simply start your 'realtor relationship' with Kim. Thanks so much, De and Brian.

From start to finish the interaction with Belinda has been brilliant. Excellent communication and Belinda really went out of her way to ensure we received our keys on the weekend. Genuine and honest person and made the transaction seamless. Thank you again Belinda

Bit early as yet, BUT thus far every thing has gone smoothly, thank you Kim. Move in tomorrow, so maybe we should come back again then.... Kim has been professional, helpful, and sorted any problems as they have come about. Thank you Kim, hope to meet for a drink some time to say thank you properly.

I have bought and sold 3 houses with Kim. I would use no other real estate. Fully informed all the way with great advice. A pleasure to deal with