Kim's profile

Kim's reviews

  4.9  
Kim has 244 reviewsacross 15 different locations, showing 12.
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Kim's qualities as told by our client reviews: honest, dedicated, friendly, empathetic, supportive, clear communication, local expert.
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Seller review
thoughly recomend Kim to guide you through the sale of your property
almost 3 years ago
thoughly recomend Kim to guide you through the sale of your property

From our first contact with Kim regarding the sale of our property, her professionalism and local knowledge was evident. Kim's guidance throughout the whole sales process was excellent, she was always available, realistic & honest, nothing was too much trouble she explained every last detail & covered all possible scenarios to try and reduce the stress levels selling a home can have. we have no hesitation in recommending Kim.

Seller review
Approachable and so willing to help.
almost 3 years ago
Approachable and so willing to help.

Kim was always available for me and my family. She was very punctual and did not promise anything she could not deliver. Kim has excellent industry knowledge and uses this knowledge to assist both vendor and buyer.

Seller review
Honesty and integrity
about 3 years ago
Honesty and integrity

The words honesty and integrity come to mind when describing Kim. The amount of work Kim invested in selling my property resulted in an extremely favourable outcome. It was a pleasure to place my property in the hands of Kim, to have her continually reporting all activity I felt extremely comfortable that no stone was left unturned. I have no hesitation in recommending Kim to prospective clients and in fact have already done this.

Buyer review
Professional, above and beyond
about 3 years ago
Professional, above and beyond

We recently purchased our property from McGrath, we initially went to inspect a different house but it was a little small, through our conversation with Kim, she grasped our needs and preferences and was able to recommend us this property, being part of the North Ryde community, Kim has superb knowledge around the suburbs and the surroundings, that helped us cleared some of our concerns. We were very impressed with the way that Kim took time to listen to our situation and what we were looking for and directed us to the right options. Moreover, a few weeks after the settlement when tenants were moving in, they had some issues with hot water and Kim went back and forth to the property to help sorting out the issue, which saved us money from getting a plumber, when I know for a fact that some agent would just simply tell you to pay for a plumber, the level of cares that Kim displayed, her willingness and devotion to help truly distinguish her from other agents who are just interested in settling the property and making the commission full stop. We're truly grateful to have met Kim that led us to this property we like, thanks Kim! PS everyone in the North Ryde McGrath team has been awesome and professional too, the other salesperson Richard was very informative and leasing agent Rachel successfully found us the tenant from just one open house. Fantastic team, please keep it up!

Seller review
2nd Time Appointing Kim and Another Great Outcome
about 3 years ago
2nd Time Appointing Kim and Another Great Outcome

This is my second time using Kim to sell a home. In selecting her again, I went through a procurement process with four local agents to select the best agent for me at this point in time. Kim is a great listener. She understood my personal situation and provided many options to help prepare my home for sale (and occasionally came to do some of the preparation!) The advertising and promotion had considerably more groups through my home than I expected. She worked very effectively with my solicitor to ensure the individual proposed contract changes could be easily managed. In the week leading up to the auction, we had a long meeting to go through the entire auction process, various ways an auction can proceed, and what options I might consider should those options occur. We also had an excellent conversation about the reserve, which led to an honest and effective reserve. The Auctioneer Kim uses is highly professional in the last two days and had good communications with me about the selling points and any concerns I may have regarding the auction. I believe his great personality and auctioning skills also contributed to the great outcome. Kim was always available for me via messages or phone calls. She also has a great team behind her to ensure that things happen. I cannot recommend Kim highly enough.

Seller review
Exceptional service and a great outcome
about 3 years ago
Exceptional service and a great outcome

Kim took the time to understand the things that made our property special, she provided professional advice, developed a successful strategy and was highly responsive to our needs, the market trends and buyers. She had a great understanding of the area and other properties for sale. Kim kept us informed and was a great communicator. We achieved the higher end of Kim’s initial price estimate and we were very pleased at both the price and with the successful buyers.

Buyer review
Recomended
over 3 years ago
Recomended

We have recently purchased a property through McGrath, Ryde. Kim Toyer~Uttley was the agent who assisted us through the process. Found Kim to be very profesional and have great knowledge of what is happening in the market, I feel she is an asset to the Real Estate industry, Her communication skills are excellent and her friendly manner makes her very approachable. Also able to be contacted and happy to answer any queries we may have had.

Seller review
Kim is a wonderful agent who will help you get the best price for your property
over 3 years ago
Kim is a wonderful agent who will help you get the best price for your property

Kim and her team are exceptional agents who we highly recommend. From our initial conversation, Kim displayed care and empathy. She guided us through our options, considering the market conditions, enabling us to decide when and how to sell our home. Kim and her team went above and beyond to ensure we received the best price for our property. Kim provided valuable suggestions on preparing our home, resulting in significant improvements. The positive feedback from visitors and the high level of interest generated reflected the effectiveness of Kim's advice. While attending other open houses, we observed poorly presented properties, reinforcing the impact of Kim's guidance on showcasing our home at its best. Unlike other agents who handle many properties, Kim chooses to manage only a select few. This allowed her to focus on our campaign and be available for our questions and concerns. Her responsiveness was exceptional. Another agent from a different agency touted their representation of many properties, claiming a larger client database. However, the queues at our open house and the high number of inquiries disproved their assertion. It became evident that we would not have received the same level of attention from that agent due to their heavy workload. The other agent also proposed an unrealistic price. Kim's pricing expectation was more reasonable and grounded in the area's comparable results. Ultimately, the sale achieved a price at the upper end of the other agent's range. Throughout the campaign, Kim ensured we remained well-informed, providing regular strategy sessions and updates. Her attentive listening, empathy, and inclusion of the entire family eased the stress of the process. Kim's expertise and experience played a pivotal role in achieving the best possible result for our home sale. Additionally, Kim's supportive team was instrumental throughout the campaign. We wholeheartedly recommend Kim to anyone considering selling their property.

Buyer review
Excellent Service, Highly Professional and Genuine
over 3 years ago
Excellent Service, Highly Professional and Genuine

Kim has been incredibly helpful throughout the purchase process. It was clear that she has strong industry knowledge and experience as she was constantly providing useful and helpful advice as the market changed quickly. She was patient with our numerous questions. We were also incredibly impressed by how much she knew about the house that she was selling as she was able to address all our queries, including the more nuanced questions. Most importantly, Kim has been extremely professional and she is a highly genuine person. Kim leads with a client-first approach and you can tell she truly wants what is best for her customers. We highly recommend her services.

Seller review
The best, stress free experience
over 3 years ago
The best, stress free experience

Throughout the sale process Kim held a professional & wise approach, with such sensitivity & kindness that was much needed with our sale. I have never experienced such warmth , kindness & help , over & above her job of selling my mums home. I highly recommend Kim to sell & buy from. Sincerely Pat & Louise Wallace

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