Kim's profile

Kim's reviews

  4.9  
Kim has 244 reviewsacross 15 different locations, showing 12.
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Kim's qualities as told by our client reviews: honest, dedicated, friendly, empathetic, supportive, clear communication, local expert.
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Buyer review
Friendly and helpful
about 4 years ago
Friendly and helpful

Kim is very helpful during our negotiation for the purchase. She is reliable and very approachable, always on time for appointment. She has excellent personal skill and is very knowledgeable in her area, she is an expert in subject matter. I am satiated with her service and we highly recommend her to anyone who needs an agent.

Buyer review
Couldn't be faulted.
about 4 years ago
Couldn't be faulted.

From my first contact with Kim, her care and professionalism stood out. In particular, the negotiations to bring myself and the vendor to an agreement as well as the out-of-hours viewings to accommodate my children's timetables. Nothings was too much trouble and I very much appreciated it, as I have a child with special needs who needed a separate viewing.

Buyer review
Fantastic experience
over 4 years ago
Fantastic experience

Kim is friendly and professional agent with excellent service. I've had a pleasant experience with her. We have great communication at all times. She is very professional, polite and helpful. Always get back to us and remind us of things we need to respond to in a friendly and understanding manner.

Buyer review
Highly recommended
over 4 years ago
Highly recommended

Kim is knowledgeable and always a pleasure to work with

Buyer review
Excellent performance
over 4 years ago
Excellent performance

Very professional and supportive.

Buyer review
Superior service to any other agents in the area.
over 4 years ago
Superior service to any other agents in the area.

We were looking for a property for several weeks, so encountered many agents. Kim Toyer-Uttley was a standout. She was thoroughly professional, calm in nature, warm & engaging and well versed in the property & surrounds. I probably saw better properties, but her knowledge and engagement with the community sold me. She made time for us to view the property, to have measurements done, and answer our many queries! Such a different experience in comparison to all other agents we'd come across. I couldn't honestly recommend her highly enough.

Seller review
Genuine and caring agent
over 4 years ago
Genuine and caring agent

Kim has been in our acquaintance since the time we bought our now sold property. Even back then she came across as genuine and caring. Over the span of 10 years, we've received Christmas goodies and/or a card from her. She knows the area (having been a local all her life) and the market. Kim has been the selling agent for every unit in our villa complex because she's that good. When it came time for us to sell our home, it was a no-brainer to choose Kim. She walked us through the process and was extremely considerate of our need for safety during Covid-times and practicalities of having younger kids. Once we had left our property, a team of professionals came in to prepare our home for market. They also did an exceptional job. Kim kept us updated regularly via messages and email. She connected us with the right professionals who were equally proficient and prompt. Kim was available and reassuring. Never once did we feel anxious throughout the process; we just had confidence and trust in Kim's professional expertise. As auction day approached, Kim once again communicated all the important and necessary information and possible scenarios. Even though we couldn't be physically present at the property for the auction, we left it in her very capable hands and we walked away satisfied. You won't be disappointed going with Kim. She's really not just an agent, but someone who considers your best interest and someone you would actually consider a friend.

Seller review
She walked us through the whole thing
over 4 years ago
She walked us through the whole thing

I am so happy that we chose Kim to help us sell our dad's home. Dad has never sold a house before, and found the whole process quite overwhelming. Kim really helped him, walking us through the process step by step. Her knowledge of the area and the market was spot on. Her kindness and calm support were invaluable. I cannot recommend her highly enough.

Seller review
Right from the beginning of the marketing campaign, Kim was there to guide us.
over 4 years ago
Right from the beginning of the marketing campaign, Kim was there to guide us.

Kim gave her very best effort during the marketing campaign of our property. She was most professional in her knowledge and communications. Feedback after every open home was excellent whether by phone call or zoom meeting. We were very happy with the media preparation leading up to the auction and indeed the auction execution itself.

Seller review
Professional, timely service from Kim and her team.
over 4 years ago
Professional, timely service from Kim and her team.

Kim is a true professional and does her upmost to get the best results. Kim is excellent to work with and very attentive to our needs. I would have no hesitation in recommending Kim to any prospective seller.

Seller review
PROFESSIONALISM AND PERFECTIONISM
over 4 years ago
PROFESSIONALISM AND PERFECTIONISM

Kim was referred to me by a friend. It’s such a big decision choosing an agent to sell your home. I certainly struggled with this decision but Kim was definitely the right agent for me and I was very happy with my decision. Selling is such an anxious time. Kim is very supportive and compassionate but can also be very firm when needed. I found Kim to be extremely professional from our first meeting, and of course this high standard continued throughout the entire process. At the initial inspection of my home, right through to getting the home ready for sale, Kim was extremely thorough, paid great attention to detail and was willing to spend as much time as necessary to go through everything. Kim recommend a great gardener who did a fantastic job on my hedges and an equally great styling company, which despite my initial doubts, certainly didn’t disappoint. (However, I would not recommend McGrath’s cleaners). I was very impressed with the communication during the selling process and the time and effort Kim put in to address any concerns and to explain the auction process. Kim certainly delivered with a great result achieved on the day. I feel Kim goes above and beyond to get the best possible result for the client and is prepared to put in the time. I am quite particular and fussy and worry about everything and no doubt Kim had her work cut out for her when she was engaged to sell my home, but I have no hesitation in recommending Kim to anyone thinking of selling.

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