Very professional! Provided us with excellent insight into the process of selling our home via auction. Marketed the property well. Kept us informed along the way and our expectations realistic. Thank you Kirsty.
Though Thanh and I had been rather active in the Singapore and Melbourne property investment arenas, there were still many areas where we needed guidance and advice. I was seeking an agent who could fit all my requirements, thus I did my fair share of research and interviews. I decided to have Kirsty market our Hogans unit because despite her remarkable sales performance and records, she had remained so sweet, nice, patient, humble and professional. At the same time, I had transferred all our 3 Hoppers/ManorLakes accounts to YPA property management, knowing that they would be in good hands. Unlike most agents who did not bother to entertain anonymous overseas calls/enquiries, Kirsty was prompt and patient, and had taken time to respond to all my text messages and emails. I could visualize myself as a seller as well as a buyer, and I know Kirsty would be extending the same good treatment to both parties. Not only would I buy a property through her, I would sell a property through her too. Besides, I thought to myself "Since we are selling Hogans unit, and we are to give the sales commission to someone, we would rather give a good commission to a good agent who deserves it like Kirsty." We live overseas so Kirsty [and another sweetie Rachelle] had helped us coordinate and attend to the preparation of Hogans unit for sale. Throughout the process, I had consulted Kirsty and heeded her advice on how to present the property in the best possible way. The cute neat house was transformed into a stunner which captured the hearts of a few buyers, and together with magician Kirsty's auction skills, we had achieved a record sale for the 2-bedder unit. The best agent encompasses all these qualities : Ability to show good results, Professionalism, Knowledge, Communication skills, Auction skills, Patience, Empathy, Sincerity & Niceness. Kirsty, our young lady, possesses all these qualities. Review provided by Sylvia & Thanh
Kirsty's skills and knowledge was shown from when we first met with her to review selling our house. As soon as she started talking we felt so comfortable and knew that she was the right agent for us. Kirsty and the team at YPA were always keeping us up to date with everything in regards to our house. I would highly recommend YPA especially Kirsty as an agent, to all of our family and friends. Auction day was a breeze as Kirsty and the YPA team did all that they could to get us above and beyond our reserve. We can't thank you all enough!
Kirsty kept me informed constantly most questions were answered before even being asked,would definitely recommend Kirsty and YPA.
Kirsty guides us through the process of selling our house. It was easy and straight forward and she secured a brilliant result for us which saw us sell our house more than 40k above our reserve! We would not hesitate to recommend kirsty. It was a pleasure doing business with her.
Very polite and professional agent, responsible and prompt, highly recommend, pleasure doing business with...
Kirsty did everything needed to sell my home. She made the process run very smoothly. I would definitely recommend her to everyone who needs an agent. Very knowledgeable and helpful.
I can only commend Kirsty for her professionalism, expertise and enthusiasm in guiding me through the process of selling my house.
Kirsty did such a great job on the sale/auction of our property, our property sold for $40,000 over our reserved price. We had such a pain free and easy experience, couldn't be happier :)
