Kylie Charlton's reviews
Kylie Charlton

Kylie Charlton

  4.8   (155 reviews)

2/241 Bluff Rd

Kylie helped the reviewer sell this property

Kylie Charlton
Price not available
2/241 Bluff Rd
Sandringham
3
3
2
Townhouse

over 1 year ago

A traumatic event and disappointing result

We had a very disappointing experience with Kylie Charlton and Buxton Real Estate. They initially gave us misleading information about the potential sales price and marketing strategies, clearly just to sign us up as clients. Throughout the process, they were not honest with us at all, especially during the marketing phase and sales negotiations. In the end, the house was sold for much less than its market value, which was a shock to us. It became obvious that all she cared about was selling the property quickly and collecting the commission, with no concern for getting us a fair price. Overall, their performance was very poor, and we wouldn't recommend Kylie Charlton and Buxton Sandringham Real Estate to anyone. We strongly advise anyone to avoid this real estate agency at all costs.

A
Alan Rad
Seller
Kylie
Hello Alan I know this was a disappointing result for you and it all happened as the interest rate increases were consistent. We tried very had to get you the best result from the market and the only buyer who engaged thought he was paying too much. I've checked back on our system and in 3 months on market we had 31 groups through and undertook 17 open & private inspections. In that time we had only two people request the contract of sale. We reported to you after every inspection, written reports twice a week and our communication about how the property was being perceived by buyers was communicated often and clearly. When providing an estimate of price, I always provide recent relevant sales as comparisons and I cannot guarantee a specific outcome. I'm sure the other agents you interviewed said similar things. I am sorry you didn't make your money back on this property, you purchased at the peak of the market in Dec 2021 and the market changed considerably in the short time you owned it.
Kylie responded on 30 Jun 2025

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Kylie Charlton
Kylie Charlton

Sales Consultant

View profile   4.8   (155 reviews)
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