Option for zero stars wasn't available, so one star it is. I purchased a property through Ray White Diamond Creek in February 2026 via what was advertised as a private sale. Apparently "private sale" just means "private until we think we can squeeze another $80,000 out of someone." After offers had been submitted, the rules suddenly changed and a "private mini auction" appeared. Funny how, once the contracts were signed and returned, the price wasn't apparently high enough. The experience only went downhill from there. Communication from the selling agent then became non existent. If disappearing after contracts are signed is part of the customer service package, they delivered a flawless performance. I wasn't buying a ghost, but apparently I was dealing with one. If your idea of buying a home includes uncertainty, legal threats, disappearing communication, escalating legal costs and wondering what fresh surprise tomorrow will bring, then Ray White Diamond Creek may be exactly what you're looking for.
Kylie's reviews
Kylie sold our house via auction and achieved a result well above our expectations. Kylie’s communication kept us up to speed at all times throughout the campaign. We are so please and will continue to recommend Kylie McGrath to any person looking for a skilled agent
Kylie has good local market knowledge coupled with an amazing attitude towards achieving great results. Kylie spoke to dozens of potential buyers for our property and relayed all that information to us clearly. Kylie has great knowledge and strategies when it comes to negotiations. I would not think twice if I had to choose a real estate agent again, I would call Kylie.
Kylie knew the area we were selling intimately and gave us a knowledgeable appraisal of our home over a 2 year period. She worked hard to get us the best price for our house in a crazy unpredictable market. We highly recommend her services, a true 5 star agent!
Kylie is a great agent. A true professional, Kylie put together a water tight marketing plan and sale strategy which achieved us an outstanding result, we are very happy with Kylie!
We are so pleased we engaged Kylie to sell our family home in Diamond Creek. Kylie is the most genuine and trustworthy agent we have come across. We highly recommend her work!
Kylie was friendly, a great communicator always keeping us up to date during the process, nothing was too much trouble, helping us follow up services. Kylie was very knowledgeable about the market and how to proceed. Thanks for your help and advice and making the whole process run smoothly. We are very grateful.
Kylie was great to deal with. The experience was wholesome to say the least. Kylie takes time to understand her customers (both vendor and buyer) on a human level, which is so important and certainly not common. I felt Kylie advocated for my family and ensured the process was fair and everyone was happy. I'm grateful for Kylies help!
Kylie has been amazing. She not only sold our house with the utmost professionalism and market knowledge but she helped us purchase our dream property at the same time. In times where we were nervous or unsure, she provided us with information and reassurance. We felt in more than capable hands from start to finish of the whole process and we can’t thank he enough, we couldn’t have bought and sold at the same time without her in our corner!
The moment we met Kylie we knew we wanted her to sell our home. From her knowledge of the market to her down to earth nature, she was easy to communicate with and we never felt pressured through the process. We got an amazing result and I truely believe its because of Kylie’s passion and dedication to her job. She knew all the important details and got to know us, our hopes and dreams for the future. Thanks Kylie :) Your a gem.
Kylie was very professional and knowledgeable throughout the process of the sale. Her suggestions for staging and handyman works were spot on to achieve the best price possible for my home. She understands what need to be done to sell a home and doesn't just waste time and money on things that don't value add. I was kept informed every step of the way and nothing was too hard or complicated. Kylie and her team at Ray White Diamond Creek were a pleasure to deal with at a very stressful time. Thank you.
