Lan's profile

Lan's reviews

  4.9  
Lan has 661 reviewsacross 15 different locations, showing 12.
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Lan's qualities as told by our client reviews: friendly, reliable, supportive, honest, responsive, local expert, clear communication.
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Seller review
Very happy with the experience.
almost 2 years ago
Very happy with the experience.

In a difficult market Lan managed to secure a sale quickly. I believe both I and the buyer are happy.

Buyer review
Very happy with Lan's service
almost 2 years ago
Very happy with Lan's service

Lan was easy to work with and went out of his way to accommodate additional inspections. His knowledge and local connections made the process as stress-free as possible. Highly recommend Lan to buy or sell with!

Seller review
What this bloke couldnt tell us wouldnt fill the back of a postage stamp
almost 2 years ago
What this bloke couldnt tell us wouldnt fill the back of a postage stamp

From the word go Lan was our agent of choice , nothing was ever an issue or problem from getting our property listed right up until contract exchange , he helped turned what could have been a stressful situation into a walk in the park. i would not hesitate to recommend him to anyone looking to sell or buy , and also the understanding shown to our situation was so much appreciated . Lan and his staff do an exceptional service , if it was possible to give him more then 100% i would

Seller review
Great experience
almost 2 years ago
Great experience

Lan was great to deal with, and put a lot of work into getting us a result we were really happy with.

Buyer review
Great help every step of the way
almost 2 years ago
Great help every step of the way

Lan was so great in helping me purchase my property. Was always transparent and felt like he wanted the best for both parties. Would definitely recommend for buying/ selling.

Seller review
A seamless experience
almost 2 years ago
A seamless experience

Lan and the team have been nothing short of exceptional in helping us sell our home, and guiding us through the sale of our property. From the big picture process to the smallest of details, you know Lan is on your side. Communication has been clear, quick and honest, and Lan's professional advice and knowledge has been spot on. We are thrilled with the result, and would strongly recommend Our City to anybody looking to buy or sell property. Thank you!

Buyer review
Knowledgeable but tough to deal with.
almost 2 years ago
Knowledgeable but tough to deal with.

Lan was capable of knowing the market and property I'll give him that. However I did not like any interaction had with him. When I first met him at the open house he seemed unenthusiastic and felt like it was a problem me asking questions. He walked away mid conversation and continually fussed over the pool mechanics. He did organise the B and P report but did not allow them access to everything so had to get them back. All in all the house sold us not the salesman.

Buyer review
Made it so easy
almost 2 years ago
Made it so easy

Lan and his team made the purchasing process so easy.

Seller review
Responsive
almost 2 years ago
Responsive

Good communicator with knowledge of the process

Buyer review
8 Cecil Road Orange
almost 2 years ago
8 Cecil Road Orange

Helpful, Text back ASAP, Friendly , Gets his work done, Efficient . Recommends the best conveyancer in Orange Thank you

Seller review
Excellent service
almost 2 years ago
Excellent service

Very knowledgeable, great communicator . Very happy and helpful with Lan !

Seller review
No doubt... Above and Beyond
almost 2 years ago
No doubt... Above and Beyond

There was never any doubt that I would only choose Lan to sell my home and he was the only agent I approached. He is honest, reliable, and has a great work ethic. He was very sympathetic to the emotional side of selling my home and aware of the huge decision I have made of moving interstate. He was diligent and completely in touch with market and I was impressed with all the prompt communication. Kind enough to explain everything and available to settle any queries at any time.He always kept me informed of negotiations and processes. Lan also helped me purchase my home in Victoria, even looking at houses for me and making suggestions. He regularly rang the agent and conveyancers to make sure “I was right…” and helping through the deposit bond process. He didn’t have to do any of this at all. This personal service gave me great piece of mind. Lan also sold my daughter her first home and thoroughly looked after her too. Nothing was any trouble. I always felt Lan has your best interest at heart and not after a quick sale. I cannot thank Lan enough for his honesty, thoughtfulness, support and transparency throughout this huge process for me. It shows what a genuine person he is to deal with and I am very happy with the outcome Lan secured for me. He has truly lived up to the statement I heard many years ago that the ‘good little boy with his head screwed on, will do big things and go places..’. and I am so pleased to see this come true. Thank you for looking after me Lan. Congratulations on a wonderful business and I will nothing but the best for you in the years to come.

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