Lan's profile

Lan's reviews

  4.9  
Lan has 658 reviewsacross 15 different locations, showing 12.
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Lan's qualities as told by our client reviews: friendly, reliable, supportive, honest, responsive, local expert, clear communication.
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Seller review
The follow up was outstanding
about 3 years ago
The follow up was outstanding

We recently had to put my parents into full time care we engaged Lan and Will from Our City Real-estate to sell my parents' home, the communication was prompt, honest, and market related after every inspection every open house and possible offers the boys meet with my family several times to discuss plans moving forward, they gave us feeback on current sales that compared to my parents' property. we always felt that Lan and Will had our best interests at heart my family were very happy in choosing Our City Real-Estate and would recommend them to any potential sellers.

Seller review
Professional and Thorough
about 3 years ago
Professional and Thorough

Lan, Will and the team at Our City Real Estate exceeded expectations throughout the entire selling process. They helped us navigate a difficult market to sell a house! We felt like we were constantly “ahead of the curve” in every step of the process, which was entirely due to Lan and the team's thoroughness and dedication. We always knew Lan had us covered. We cannot imagine a better experience and cannot wait to refer other people moving forward.

Buyer review
What an informative and satisfying exchange.
about 3 years ago
What an informative and satisfying exchange.

This particular agent was very helpful, informative and prepared. Not only did he help me through the precess every step of the way, he assisted in tracking down required information and paperwork (if he didn’t already possess it) allowing for a speedy process.

Seller review
10-10 very professional
about 3 years ago
10-10 very professional

I first came across our city when buying my first home in 2019. They made the process very simple and enjoyable. When it came to selling my next home I wanted the same experience and they made sure it happened, kept me up to date on the sale and how it was going. Highly recommend!

Buyer review
Excellent service
about 3 years ago
Excellent service

We dealt with Will for the purchase of our property. Engagement was over a signficant period of time as we had a lot of questions regarding the property and there were multiple stakeholders involved with the purchase. Will was excellent for answering questions and providing the information we required. Exact right balance of communication - engaged without being "pushy".

Seller review
Excellent, Professional and Friendly Service
about 3 years ago
Excellent, Professional and Friendly Service

Lan and Will worked so hard and to such a high standard for us in selling our house. They communicated efficiently and clearly, always happy to answer any and all questions (regardless of how silly they may have seemed). In every decision about the sale of our home, Lan and Will offered their expert advise and guided us with their knowledge. They were always contactable and supportive. They followed through on everything they said they would do. We could trust that they were working hard for us, and they regularly updated us on where things were up to. Selling our house could have been a much more stressful venture, but Lan and Will made all the difference in how they handled it. We are so thankful to them and would highly recommend their services.

Buyer review
Fantastic!
about 3 years ago
Fantastic!

Lan was great. Very easy to work with, made everything so simple and stress free. Would recommend him to anyone

Buyer review
Great to deal with!
about 3 years ago
Great to deal with!

Was easy to work with, always kept us informed and was quick to respond

Seller review
Our City Team
about 3 years ago
Our City Team

Lan was really helpful with helping us sell our investment property. He made the process very easy knowing we lived 3 hours away. He was very professional throughout the process of selling the house. I highly recommend him he goes above and beyond.

Buyer review
Thank you Lan
about 3 years ago
Thank you Lan

Purchasing our first home was made easy and stress-free by Lan. His expertise, professionalism, and knowledge are admirable. Lan is a pleasure to deal with, polite, and friendly. His phone and email responses were always very prompt. We appreciate the great and fantastic experience we had buying our first home thanks to Lan and our city real estate.

Seller review
10/10 for Lan & Will.
about 3 years ago
10/10 for Lan & Will.

Have worked with Lan multiple times now, even in the past when we weren’t sure what to do re selling/renting we have spoken with him (or Will) and he has given wonderful advice that doesn’t always work in his businesses best favour. We are so happy how he facilitated the recent sale of our house, would use him time and time again.

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