I cannot recommend Lauren highly enough! From our very first meeting, it was clear that they were not just knowledgeable but genuinely passionate about helping us find our dream home. Their expertise in the local market was impressive, and they took the time to understand exactly what we were looking for. Throughout the entire buying process, Lauren was incredibly responsive and attentive. What impressed me the most was their ability to anticipate challenges and provide solutions before they became issues, making the process feel seamless and stress-free. Their communication was outstanding; we always felt informed and supported. If you’re looking for an agent who truly cares about their clients and goes above and beyond, look no further than Lauren. We are so grateful for their help and expertise!

Whilst performing proper due diligence and engaging with multiple agencies sell our Newport Townhouse, our initial meeting with Lauren made us very comfortable and we instantly knew she was the right agent to sell out property. Lauren is an excellent operator and knows local and wider market conditions, and profiles of potential buyers very well. Regular communication with Lauren throughout the sale campaign was always; personable and friendly, honest and informative, and professional and courteous. She took the time to fully understand, support, and appreciate our expectations, and worked hard identify potential buyers and get the desired result for us and the purchaser. During private inspections and weekly open houses’, Lauren ensured exceptional care was taken of our house. We would absolutely sell with Lauren again.

Lauren was fabulous with communicating with us weekly within the hour after our inspections to update us on potential buyers and keep us in the loop. We usually spoke a few days later following calls out to potential buyers, as she updated the portal immediately so we knew who was a "maybe" and who was "out". She tirelessly, communicated in-between auctions and other showings to ensure we knew what was going on with the sale and our property. Our property didn't sell at auction, and Lauren continued to market it onwards with gusto through to a private-sale. We were impressed with her showing up for inspections for the 2-months and not passing it off to a junior agent for showings. If you use Lauren, as your agent, she will be the one there! Her assistant, Jade, is also fabulous with Monday updates for next inspection showings and times. They work together very well as a team. Lauren is knowledgeable about Newport and surrounds, and juggles multiple clients and buyers to help you sell your home. I really appreciate that she doesn't push the seller down a rabbit hole of ideas or pricing they don't feel comfortable with; she gives you her feedback, but lets you make the ultimate decision. Lauren is a top-notch agent!

Lauren was a great agent to work with, she was open, communicated well, always got back to us promptly and helped out with things like our building inspection. She was transparent prior to the auction which helped us prepare. We would recommend her to others!

Lauren was able to manifest a settlement favourable to everyone in unfavourable conditions! She understands Melbourne real estate, trends, sentiment.

My wife and I found Lauren to be totally professional and an excellent communicator. Her prompt feedback and advice was always insightful and direct, letting us know what we needed to hear with no ambiguity. Her market knowledge of the Newport/Williamstown locale, ensured that we set a realistic but optimal price and sales strategy for our Newport property. Lauren's negotiation skills resulted in her presenting us with an acceptable offer within 24 hours of an initial offer - well in advance of the scheduled auction date. We have no hesitation in recommending Lauren to any prospective vendors in the Newport/Williamstown area.

We've had the pleasure of working with Lauren for over 20 years now, and she never disappoints! As property developers, we've trusted her to sell many of our properties over the years, and she has absolutely nailed it every single time. Her communication is second to none, her negotiation skills are exceptional, and she somehow manages to make the whole process stress-free — no matter how many times we do it! We've always felt supported and in safe hands with Lauren. If you're looking for an agent who combines genuine expertise with a personal touch, she is simply the best. 10/10, every time! Thanks Lauren, for another great outcome!

Lauren was an absolute pleasure to deal with as first home buyers. She works to achieve what is genuinely best for both the seller and the buyer. Her communication was excellent, keeping us informed every step of the way and helped to guide us through the daunting process with very little knowledge ourselves. She is kind and calm completely unlike other pushy agents we've met with. She has strong market knowledge and does not try to upsell or pressure you into spending more money. We now have a beautiful home thanks to Lauren. Would highly recommend Lauren as a buyer but also if we were ever to sell.

Very fair and patient selling agent, which surprised us as buyers. Responded immediately to questions at our first viewing through the owners. Helped guide both us and the sellers through an offer and signed contract over the two days before a scheduled auction which I believe all parties were pleased with at the end. Lauren is extremely well known, respected and connected in the Williamstown, Newport and Altona areas, which we fully discovered through friends and colleagues after our purchase. We fundamentally believe that Lauren acted with admirable integrity and was honest to all parties to achieve a positive result at a nervous time in the housing market and wider economy.

Lauren is an exceptional communicator and always responded to our requests and needs immediately. Her market knowledge is second to none having been in real estate and the Williamstown/Newport area for over 20 years. The whole process was made so much easier with Lauren and her team (Jade) guiding us through and keeping us updated regularly. Lauren is a very well known and trusted agent who always acts with integrity. We would highly recommend Lauren to anybody selling their home or anybody who is in the market to purchase a property. We wouldn’t go through anyone else.

Friendly and knowledgeable estate agent who was always available to assist. Lauren was able to balance the vendor's needs with ours to come up with a great outcome for us all. Our experience with staff from Jellis Craig was always very positive with nothing being too much trouble. Would recommend Lauren and the whole team.

We recently worked with Lauren Wood to purchase our new home and had a great experience. From the start, she was incredibly professional but also kind and approachable which made the often stressful process of home buying much more enjoyable. We could tell her knowledge of the local area has come from first hand experience which definitely helped to put our mind at ease. Lauren was not only trustworthy but also incredibly responsive. Every time we had a question or needed guidance, she was there to help without hesitation. We would highly recommend Lauren to others looking for a reliable real estate agent, whether you’re buying or selling!