We engaged Lauren from Jellis Craig to market and sell our property in Newport, and we couldn't be happier with the experience. Lauren provided excellent customer service throughout the entire process. She knows the Newport area exceptionally well and gave us honest, upfront feedback each week, which we really appreciated. Lauren was an outstanding communicator, keeping us informed and up to date every step of the way. Her professionalism, local knowledge, and genuine approach made the entire selling process smooth and stress-free. We highly recommend Lauren to anyone looking to buy or sell a property. Thank you, Lauren!

Lauren was steadfast and diligent in her work on the sale of my beloved home. She called me almost daily for 5 weeks to discuss her knowledge of, and the journey of interested parties. Lauren's work ethic is commendable, both in the follow up on the open days and in making things quite simple for me, during such an emotional and challenging phase, after the death of my husband. I felt supported and safe with Lauren at the helm. The auction was brilliant, especially during these challenging times. She tempted and nudged the crowd, to ensure a positive outcome. I am so grateful for her knowledge and expertise and would highly recommended Lauren as an exemplary auctioneer. Thank you, Lauren, for everything (especially for crawling commando style while laughing) across the floor where we were hiding to discuss strategy, prior to the 'sold' call.

Lauren has now sold two houses for me, and helped me buy another, all completely and utterly painlessly and, given how traumatic these things can be, even quite pleasantly! She's honest, upfront, smart and easy to deal with. Highly recommended.

Lauren did an amazing job selling my property and I could not be happier with the service she provided. Lauren was totally professional and reliable. When Lauren said she would do something, it was done. I didn’t have to chase Lauren up for anything as her communication was outstanding. Lauren has an excellent knowledge of the area and priced my property realistically , achieving a great result. All up a very stress free and positive experience.

If you want to sell your home, I doubt that you could find someone better than Lauren to represent you. Her knowledge of the real estate market and clear communication during the entire process gave us the clarity we needed at every step. She was well organised and diligent, and kept us up to date on all key matters. Importantly, she had a great awareness of the likely buyers and their level of interest. When it came to the auction she was outstanding (as one of my friends in the crowd was quick to point out straight afterwards). We couldn't be happier with her work and the final outcome.

Lauren is a true professional. Friendly, efficient, and always upfront. She couldn’t have been more helpful, and made the process as simple and straightforward as possible. Highly recommend.

As a first home buyer I was really nervous engaging in the buying process. Lauren was informative and kept me in the loop at every step of the process. I always knew what was happening and when and I felt that every step was clear.

Really appreciative of Lauren and her support team (Jade and co) who were fantastic throughout the process. They were great at keeping me in the loop of how our inspections were going and also informing us of interested parties. Lauren has a great sense of buyer sentiment which is an undervalued skill We are extremely grateful for Lauren going the extra mile to organise quotes and coordinate with tradespeople to help get the deal over the line. We may not have been able to get the outcome we did without these additional steps in a very tricky market Thanks again Lauren!

To say that Lauren exceeded expectations would be an understatement. She originally sold me the property and then has kept in contact for the past 14 years. I went to 3 agents when I decided to sell and Lauren came back first with all of the information I required. Her communication and advice was outstanding. I had little need to go online as she was constantly updating me by phone. Hers was some of the best service I have ever received in any industry. The process was first class and then the end result was even better. The sale price far exceed what I was expecting Thanks Lauren

I cannot recommend Lauren highly enough! From our very first meeting, it was clear that they were not just knowledgeable but genuinely passionate about helping us find our dream home. Their expertise in the local market was impressive, and they took the time to understand exactly what we were looking for. Throughout the entire buying process, Lauren was incredibly responsive and attentive. What impressed me the most was their ability to anticipate challenges and provide solutions before they became issues, making the process feel seamless and stress-free. Their communication was outstanding; we always felt informed and supported. If you’re looking for an agent who truly cares about their clients and goes above and beyond, look no further than Lauren. We are so grateful for their help and expertise!

Whilst performing proper due diligence and engaging with multiple agencies sell our Newport Townhouse, our initial meeting with Lauren made us very comfortable and we instantly knew she was the right agent to sell out property. Lauren is an excellent operator and knows local and wider market conditions, and profiles of potential buyers very well. Regular communication with Lauren throughout the sale campaign was always; personable and friendly, honest and informative, and professional and courteous. She took the time to fully understand, support, and appreciate our expectations, and worked hard identify potential buyers and get the desired result for us and the purchaser. During private inspections and weekly open houses’, Lauren ensured exceptional care was taken of our house. We would absolutely sell with Lauren again.

Lauren was fabulous with communicating with us weekly within the hour after our inspections to update us on potential buyers and keep us in the loop. We usually spoke a few days later following calls out to potential buyers, as she updated the portal immediately so we knew who was a "maybe" and who was "out". She tirelessly, communicated in-between auctions and other showings to ensure we knew what was going on with the sale and our property. Our property didn't sell at auction, and Lauren continued to market it onwards with gusto through to a private-sale. We were impressed with her showing up for inspections for the 2-months and not passing it off to a junior agent for showings. If you use Lauren, as your agent, she will be the one there! Her assistant, Jade, is also fabulous with Monday updates for next inspection showings and times. They work together very well as a team. Lauren is knowledgeable about Newport and surrounds, and juggles multiple clients and buyers to help you sell your home. I really appreciate that she doesn't push the seller down a rabbit hole of ideas or pricing they don't feel comfortable with; she gives you her feedback, but lets you make the ultimate decision. Lauren is a top-notch agent!