Liliana's profile

Liliana's reviews

  4.8  
Liliana has 125 reviewsacross 16 different locations, showing 12.
over 8 years ago
Communication - passion - results

Liliana O'Toole and Matt Nicastri make an awesome team. We have met nearly every agent in our area over the past few years while looking to buy a house and the Lili and Matt combination certainly stand out from the crowd. They are kind and thoughtful, incredibly hard working and honest. They break the stereotypical image of real estate agents that we have experienced in the past. Lili and Matt sold our home for the price we wanted. Their negotiation skills were outstanding, but they maintained a kind and compassionate demeanour throughout, which and made the whole process as smooth and painless as possible. The whole team is great; the amazing photographer and videographers, copywriter and office staff, their superior professionalism is unsurpassed. We could not recommend Liliana & Matt more highly to sell a house and would use them again in a heartbeat.

over 8 years ago
Best Agent Ever!!!!!

Liliana was just what we needed. From the minute we met Liliana and Matt we knew the were the agents for us. We had excellent communication the entire way of the sale so we knew exactly what was happening and when. She knew the neighbourhood back to front, knowing exactly how to market, advertise and sell our family home. She was professional, courteous and very caring and went above and beyond to get the best possible outcome for us. She was always contactable and answered every question we had promptly, making us feel comfortable and at ease to leave her to work her magic. We cannot recommend her enough and truly appreciate how smoothly the process was. We will definitely use Liliana and Matt again

over 8 years ago
No one better at closing the best deal for you!

Selling your property can feel like walking into a casino, closing your eyes and rolling the seven-figure die! It's nerve-racking, intimidating and a life-changing experience in the space of your 4-to-5 week campaign. And, during final negotiations, there is always a moment of sheer madness where a flurry of buyers come and go, leaving the heart-pounding faster than a thoroughbred coming down the straights of Randwick. Liliana held my hand the whole way as she nurtured the buyers, and at the eleventh hour, she successful closed the deal delivering a brilliant result that has changed the course of my life

over 8 years ago
great agent

great agent thank you.

over 8 years ago
Great experience

Liliana was a pleasure to work with. I was happy with her genuine honesty, professionalism and personable approach. I recommend her and the Cunninghams business she represents

over 8 years ago
Hello Lovely Lilly

We chose Liliana OToole because she was an agent we could trust. When we bought our first home we were concerned about the price, and despite it not being her property to sell she took the time to provide her professional opinion - she had nothing to gain from this at the time. As it turns out years later we opted to sell - she was the first and only agent we called. Liliana's honesty, communication, market knowledge and genuine willingness and ability to understand our position and work with us was next to none. She is a personable, down to earth, flexible, hardworking agent, who managed our expectations and helped us achieve a fantastic sale price for our home - a record for the street. We selected Liliana correctly - aside from her sales records, she is an agent who cares about the families she deals with and take pride in ethically achieving the best price for your property. We would recommend her as a top agent. Thanks Lily xx

over 8 years ago
Friendly, warm and professional

We met Liliana O'Toole and Matt Nicastri as the agents on the property we purchased. From the first meeting we felt at ease and found them both to be really friendly, warm and professional. They were interested in finding out what we were looking for as buyers, without being pushy, and we felt like they were genuinely interested in helping us find the perfect home. They kept us well informed throughout the marketing process, and treated us fairly and with respect. They were accommodating when we requested extra inspections and when it came time for us to make an offer they handled the negotiations fairly and openly. We are thrilled with our purchase and based on our experience as buyers certainly recommend Lili and Matt

over 8 years ago
5 star agent

Liliana made a highly stressful situation run as smooth as possible. She was personable, professional and excellent with communication. Thank you, Liliana!

over 8 years ago
Genuine agent.

Had been looking for around 8 months and so had come across many agents. To say I was very under impressed by some is an understatement. Lily stood out from my first meeting where she brought another property to my attention as she listened and responded to my very specific needs. Through out the process I found Lily to be genuine, attentive, understanding, and cooperative. When the time comes to sell, or I have friends looking in the market, I will happily recommend the agency and Liliana k in particular

over 8 years ago
Liliana's review

We have known Lili for about 7 years after buying a lovely Dee Why investment unit off her back in 2010. When the time came to sell another property it was an easy choice for us. Lili not only sold the property and obtained a very good result, she effectively project managed the pre-sale renovation. For the auction campaign the unit was presented beautifully and generated a lot of interest in a market that has really "gone off the boil". Highly recommended and we would work with Lili again without any hesitation. Andrew & Emma

over 8 years ago
Wonderful personable agent, highly recommended

Thank you Lili for all your hard work and guidance in helping sell our home. Lili provided valuable support to our family and remained realistic with pricing expectations in the market which showed us she takes the time to ensure she knows the area and gets the best outcome for everyone on the day. Lili always kept us up to date with all opens and honest feedback on how things were progressing. She has a very personable approach and wonderful genuine nature in her profession. Thank you Lili for everything, it was greatly appreciated

over 8 years ago
Great agent!

Our house was a little out of the ordinary as it was built on a battle axe block with steep access and no backyard. Lili was extremely knowledgable and knew exactly how to market a niche property and attract the type of buyer that would fall in love with it. Everything from photography, to marketing to price negotiations was spot on and we achieved a price we were extremely happy with. Lili kept us well informed after open homes and often showed buyers through the house outside the listed inspection times. I'd highly recommended her services to anyone thinking of selling. Scott and Daina Cunningham.

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