Lily's profile

Lily's reviews

  5  
Lily has 267 reviewsacross 20 different locations, showing 12.
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Lily's qualities as told by our client reviews: honest, hard-working, detail-oriented, reliable, supportive, local expert, clear communication.
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Seller review
Great communication and professional
about 2 years ago
Great communication and professional

Lily recently sold our property in Mitcham. As "first home sellers", she was very patient and understanding with us, not only sharing her experience and guidance, but also listed to us and what we wanted to achieve. She helped make the selling experience as smooth as possible, providing us with regular and detailed updates and was able to help us achieve an outcome that we were happy with.

Seller review
Seller of residential house in Vermont area
about 2 years ago
Seller of residential house in Vermont area

I had the pleasure of working with Lily to sell our property. Her professionalism, market insights, and transparency created a trust that's rare in real estate. Lily dedicated countless hours to supporting the sale, showcasing patience and perseverance in negotiations. During the sales period Lily provided regular updates for seamless communication along with fantastic support post sale. I wholeheartedly recommend Lily; for exceptional service and genuine care for all parties involved.

Seller review
411 Burwood Hwy Vermont South
about 2 years ago
411 Burwood Hwy Vermont South

我是411 Burwood Hwy的屋主。它是一个被医疗机构长期租用的物业。当我和太太想要出售这个物业时知道会面临许多困难,如不能在每周固定时间开放等..。经过我们在网上搜索后发现Lily Liaw女士有过同样物业的销售成功的经验,我们取得联系并在她的办公室第一次见面,讨论有关这个物业出售相关议题。这次见面我对Lily女士的高度专业性印象深刻,果断签署了委托销售合同。从签署委托合同到成功售出的这一个月过程中,每一个细节都体现出高度的专业水准和责任心。Lily给我的每一个信息和每一通电话其内容都是非常清晰简洁,但我知道其背后是大量的工作。翻看我的回复都是,谢谢、收到、明白。其中的很多工作没有篇幅在这里一一列举了。其结果是以超过我的预期价格售出。在我工作的40年中很少遇到像Lily女士这样拥有高度专业性和责任心共存的销售。在这短的篇幅中很难将我的感受写全,只是表达我对Lily 女士由衷的钦佩和感谢。鲁捷

Seller review
Quiet Achiever
about 2 years ago
Quiet Achiever

Lily recently sold our home in Vermont South. She has a good understanding of the area as well as the needs of both seller and buyer. Lily invests time in listening to her clients and isn't an overbearing selling agent. She also reads the market and adapts her selling strategy to the needs of the market in order to secure an outcome for both seller and buyer. We were very satisfied with her approach and recommend her services.

Seller review
Calm and diligent
about 2 years ago
Calm and diligent

Lily was selected from a series of interviews conducted with local agents. She impressed us by being very calm and not prone to exaggeration. She clearly explained the process options we had and what the expectations from each. Lily was diligent and very attentive during the open inspection process and kept us well-versed in the progress. I would have no problem recommending Liliy to prospective sellers.

Seller review
Great communication and very professional.
over 2 years ago
Great communication and very professional.

Lily was very friendly and a great communicator. Always kept me updated with the progress of the marketing campaign. Very happy to have her as my agent.

Seller review
Extremely Hardworking, Professional and Great market knowledge
over 2 years ago
Extremely Hardworking, Professional and Great market knowledge

Lily worked tirelessly to help us sell our house in tricky circumstances. Her knowledge and experience selling in the area, as well as her strong understanding of the potential buyers market is what convinced us to go with Lily and she didn't disappoint. Lily always communicated regularly with us and kept us well informed of the sales campaign. We noticed she was very good at highlighting the positive aspects of our house to potential buyers and her strong people skills coupled with her ability to speak multiple languages made it easy for her to solicit honest feedback and convince the right person to buy our place. Would not hesitate to recommend Lily.

Seller review
Lily's personal attention has made a difference.
over 2 years ago
Lily's personal attention has made a difference.

We like the fact that Lily personally handled all our Open for Inspections throughout the campaign without relying on inexperienced assistants. We believe it has made a difference as her experience in the market put her in the best place to answer questions from potential buyers. Lily was also very accommodating and gave us one extra Open in the week before the auction. We are very happy with the overall sale process and the result and we made the right decision in choosing Lily as our sales agent.

Seller review
Lily Liaw gives excellent service
over 2 years ago
Lily Liaw gives excellent service

Lily Liaw is a highly professional estate agent who knows and understands the property market well, particularly in Vermont South. Being a good communicator, she keeps the vendor well informed on progress and is constantly following up with potential buyers and assessing their level of interest. When things are not looking particularly promising, she remains calm, positive and determined. The interests of the vendor are always at the forefront of her mind, and she does her utmost to get the best result for her client. Lily works very hard to achieve the best possible outcome. I cannot recommend her highly enough. She certainly produced the goods for us.

Seller review
Local expert that you can trust
over 2 years ago
Local expert that you can trust

Lily has provided us very professional service through the entire selling process. She's always responding to any inquiries we have and gave timely and efficient updates the whole time. She also provided us valuable suggestions and patiently guided us for the whole selling process.

Seller review
Very hardworking.
over 2 years ago
Very hardworking.

Lily worked very hard to achieve an incredible result on auction day. Her ability to speak multiple languages is very important. She listened to us & made the whole experience run as smoothly as possible. Nothing was too much trouble. We would happily recommend her to anyone looking to sell. Thanks Lily.

Seller review
Exceptional Service from an Experienced and Trustworthy Agent!
over 2 years ago
Exceptional Service from an Experienced and Trustworthy Agent!

Lily offered exceptional service during the recent sale of our much loved home. She can speak five languages and is a highly experienced agent, which showed in all aspects of our campaign. She is warm yet professional in her dealings with all people, well presented and was a wonderful representative of our home. Hard working and extremely organized, she published upfront the eight open for inspection dates/times in the lead up to our planned auction date. This may seem standard, but we have since noticed some other agents in the Vermont area do not do this. Even the auction date is not listed after weeks of a property being on the market. This would no doubt lead to confusion among potential buyers and make it more difficult for them to inspect the property leading to purchase. Lily is tremendously responsive, ensuring she follows up on every single inquiry. In contrast to some other agents in the area (we tested). She works hard and ensures she has a manageable workload so she can give the full attention and time each property deserves. We liked her genuine pitch which focused on what she could offer us and our campaign. We had another popular agent in the area pitch aggressively denigrate competing agents, which we found extremely unprofessional. Lily is upfront, genuine, honest and trustworthy. We were under pressure to sell quickly due to the fact we'd already purchased our next property. Lily did what was necessary to help us achieve the highest price possible in a short timeframe for our home. Thank you Lily!

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