Lisa was very good at communicating with us every step of the way. The process was made simple thanks to her helpful information and willingness to ensure all my questions were answered.

We are so pleased we went through Lisa at Buxton’s. Her communication throughout the whole process was brilliant - no matter what time of day. She was professional and friendly and has a very no BS approach.

Lisa has gone above and beyond what one would expect of an agent during the sale of our property. Having bought and sold multiple properties previously, she has by far exceeded all expectations. Lisa was willing to open multiple times per week (property was vacant during the sales campaign) to parties that were interested and were unable to attend advertised opens. We received prompt feedback after every open, detailing parties through and interest in the property along with feedback after she followed up with those who passed through. If I had any questions my calls were promptly answered and even if she was busy, I never had to wait more than 5 mins for a return call. There were often phone calls late in the evening (which I felt horrible about, but Lisa was happy to chat) if I had issues well after close of business hours. Even with a prolonged contract with conditions, Lisa was on the front foot, contacting conveyancers, brokers and valuers. I would not have expected this to occur, but Lisa did so without any hassles. Lisa holds great local market knowledge and contacts to answer any legal/council issues. I would have no hesitations in recommending Lisa, in fact... if you do not use her, you have missed a magnificent agent. Lisa is a great asset to anyone looking to sell a property. My only negative (not really a negative) is that she is only based in Ballarat and therefore I am unable to use her in Melbourne, as I would love her to sell any other properties I have in the future.

If you're reading this and thinking about hiring Lisa as your agent. Stop reading and pick up the phone to call her. Lisa is the best there is. She will have honest conversations with you. Set realistic expectations. Advise you on what will help the property sell. Super fast getting from contact to on the market! And if you've read this far and still not called her here's the kicker we sold for thousands more than we expected. Thank you Lisa, we couldn't be happier with your work and our results.

Lisa made the purchase of our new home so easy. She was quick with responses, very knowledgeable about the property and was honest and transparent with us throughout the entire process. Highly recommend Lisa and she would be out go to for future properties

I can't speak highly enough of Lisa. With such a wealth of knowledge about the Ballarat real estate market, she knew exactly how much my property was worth and was determined to get the best price for me. I was really impressed with the way Lisa managed a team of gardeners, painters, cleaners, stylists and others to make the property shine. She always kept me informed and was honest and transparent in all her dealings. I wouldn't hesitate to recommend Lisa to anyone looking to either buy or sell. Thanks so much Lisa!

Even though I was a buyer, not the vendor Lisa was always available to help with any questions I had. Lisa, was always in communication with me and would often update me with details prior to me calling. Lisa, called to congratulate me on buying this property. I have bought property in the past and have not received any communication from other agents. I recommend Lisa for the next sale of my property including my family and peers.

Lisa was excellent in communication and providing prompt updates throughout the process. She provided high quality customer service approach, whilst still providing sound advice throughout the whole sale process. I would highly recommend Lisa for her honest approach in this complex property market.

As a first time home buyer I was completely out of my depth. But with Lisa’s expertise And eager to help, the daunting task of buying a property was seamless from start to finish. I highly recommend Lisa to anyone and will continue to work with her in the future.

Lisa was recommended to us and we are so grateful. Initially we decided to get two different agents and compare before making a decision on who to list our property with. Lisa was a stand out in all aspects. Her professionalism was genuine, warm and friendly, she is easy to communicate with & patient. Her knowledge and proactive approach sold our house quickly. Very happy and satisfied!

We recently bought our first home for which Lisa was the listing agent. She took her time explaining every step of the buying process which was of great help being first home buyers.

Lisa has excellent sales skills and expertise in the property market. She secured a sale after one open house, was a relief to sell my houseafter only 4 days on market! Lisa has excellent people skills, her communication is brilliant. Appreciated having Lisa as my lead agent, and the marketing back up of Buxton.