Lori was always upfront, and honest. She knows her stuff and is always able to offer amazing advice and experience when selling a home. Would highly recommend.

From the moment we met Lori, we knew she was the one…to sell our property. Immaculately presented, punctual and organised, she listened carefully and then gave us valuable advice and insights into the selling process. Her calm nature and professional sensibility put us at ease every step of the way and I am sure this was also felt by the large number of qualified buyers who attended the auction. As well as the scheduled open inspections, she opened the property for numerous additional inspections and re-inspections, listing and relaying buyer feedback and questions. Besides her exceptional communication, the Upside online platform made us feel included and instantly informed during the campaign. She introduced us to Fabian, auctioneer extraordinaire, whose immense respect for Lori was immediately obvious and incredibly reassuring. Her honest, warm and transparent persona set her apart from traditional agents and this was reflected in an incredible result on auction day. Upside and Lori gave us everything we could have expected and more, whilst saving thousands of dollars in commission and marketing costs. We would highly recommend Lori to any potential vendors and will never sell without her again!

I spoke to several agents before Lori, however it was the positive vibe I got from Lori that saw me instantly list with her; and in a challenging market she achieved the sale in both the acceptable time and price range, which now sees me in a position to buy my dream property! Professional, positive, honest, proactive, and a pleasure to work with. I look forward to working with Lori again in the future, and highly recommend her as an agent you can rely on and trust.

We had a great experience selling our house with the help of Lori. She was honest, professional, helpful and very supportive. We had found several local real estate agents to be insincere and pushy so on the recommendation of a friend we gave Upside a try. Having dealt with other traditional real estate agencies we found Upside to be very competitive in price while still delivering an excellent service. Post settlement Lori has continued to provide advice regarding our search for a new property and is always happy to help. We would highly recommend that people consider Lori and Upside for the sale of their property. We were very happy with the result.

Lori was such a pleasure to work with! She really helped take the stress out of buying our first home and patiently walked us through the entire process, whilst responding quickly to any queries we raised. Importantly, we felt the process was highly transparent, which is not commonly observed when being on the buyer side of a property. Thank you again, Lori, and we really do feel fortunate to have had your support during this process of achieving this big milestone in our lives!

I chose Lori to sell my apartment because she is familiar with the block and she was very easy to work with - honest, friendly and knowledgeable. Maybe the most important skill though is negotiation and in the end, I was very pleased with the result and I am sure the buyers will love living at this address. This is the second property Lori has sold for me and I cannot recommend her highly enough - no need to look anywhere else. Thanks Lori.

Lori was a great choice of agent to sell my South Yarra apartment. I was amazed at the interest she generated, and it sold quickly. Lori is a good communicator and negotiator and I would highly recommend her to anyone considering selling their property.

Lori was all of the above and more. We inspected the property twice which was when we first arrived in Melbourne after having been overseas for seven years. Our initial meeting was at another property. We had arrived the day before and set it up by email with her. This property was not for us but she then recommended the apartment in question. For many reasons we were initially hesitant. Not knowing the market, looking at other similar size apartments which proved to be inadequate for one reason and another and with added personal criteria. Our request for a private viewing sealed the deal. As mentioned she was extremely patient, always made herself available and was completely honest. Obviously she had instructions from the vendor but was both professional and sympathetic in her approach and we believe that the outcome was what we probably expected, handled efficiently and caringly. Lori is a very good example of what the real estate industry here should be and needs. Upside should be proud to have her as their representative and hang on to her tightly!

When setting out to sell our home in this changing property market every dollar was precious. We ultimately decided on Upside because of the agent, however, the fixed model was definitely an advantage and saved us a lot of money. Lori Illes (our agent) was honest, compassionate, a great communicator and equally a clever and stern negotiator. She developed a sales plan with us at our first meeting and kept us informed thoroughly throughout the process. Ultimately we sold and achieved a great sale price which was fantastic. This was not achieved without hard work. Thank you Lori for your dedication and attention to detail, it paid off.

Lori and Upside have gone above and beyond while helping us sell our property in Bentleigh East. We spoke to a number of agents in the area and we were being quoted tens of thousands of dollars, or 1.7% - 2.5% of the final purchase price - which was ridiculous. The other agents also felt very 'salesy' and didn't feel like they had our best interest at heart. Lori was straight up and honest with us, and was able to explain the entire selling process to us in simple language we were able to understand. Lori helped us achieve an amazing result by negotiating with buyers on our behalf, and we couldn't be happier. I would recommend Lori and Upside in a heartbeat.

Lori assisted us with the purchase of our new home. She was very approachable and went out of her way to assist us with all our questions ! Thank you for your wonderful help Lori , we can highly recommend you!

A pleasure to deal with Lori.