Lou Cooper

It was an absolute pleasure dealing with Lou in connection with the sale of our property. Lou was always helpful, professional and attentive, with the result speaking for itself

In December I sold my home with Lou and Ambre. I have to say in my 18 years of dealing with Real Estate Agents on the Sunshine Coast, Lou and Ambre would have the be the most pro-active well connected agents on the coast. Their constant feedback and honest approach was refreshing. Their commitment to the job at had was flawless. After we sold (In 2 weeks) they stayed in touch and helped us all the way through to settlement. I would have no issues suggesting them to anyone in the future.

Chris Pace and Lou Cooper of McGrath Buderim were great to work with for the sale of our home in Buderim. Both of them took the time to go through the logistics planning and options for our campaign and never pressured us into doing anything we weren't comfortable in doing. Chris and Lou were always available to talk to throughout our auction campaign and eased the stress of the process by meeting regularly and communicating clearly and openly. Chris and Lou were 100% committed to following up leads in a low pressure manner and forming relationships with possible buyers. Chris and Lou were honest about where they thought our home sat in the market and were right when it came to auction day. The value of McGraths work is not only in the amount of hours put into the campaign, it is also in the high end videos produced, great photography, range of advertising options and overall professionalism. I would definitely recommend Chris and Lou to anyone considering selling their home in the local area.

Extremely happy with both Lou and Amber. It was a short but sweet. Sold after first open at a price we were happy with. We interviewed 3 prospective agents before signing with McGraths. We went with them because of there relaxed approach ... no hard sell! But also because they had an excellent track record and great local knowledge of the market.

We were verbally misled by Lou, on three separate occasions, she told us that our house has solar hot water. My partner and I reluctantly did not look up at the roof to verify what Lou said as fact. Until we drove past one day before settlement and didn't see them. I then called Lou to schedule our last inspection and let her know we couldn't see the solar panels from the street. Lou then assures me by saying, "You can't see them from the street because it is on the back of the house." During our settlement day inspection, we find out it doesn't have solar hot water after Lou looked up at all sides of the roof with us. Lou, immediately couldn't remember telling us it has solar hot water even though I told her exactly where we were standing in the house when she did. Even our phone call the day before questioning why I can'see them from the street. Lou is now saying she said "if" the house has it it will be on the back. After a few upsetting conversations with Lou and Chris Pace asking if they will pay for 50% of a solar hot water system, I have been told I am completely at fault because I should have read it on the building inspection report. This report I only focused on what repairs were needed in the future not what the property has. I understand that my partner and I could have been more due diligent in verifying what we were told is correct. Lou and the McGrath team have taken no responsibility for any part of this mishap. You can't trust what they say as fact. Please learn from our mistake and double-check everything. Lou and the McGrath team can't be trusted to do what is right.

Friendly and helpful. Always give us a good hand when we needed.