Louise Ashdown

Louise has been a personal cheer-squad over the past 8 months in my quest for finding my new home and achieving for me an off-market sale of my own apartment in record time and with a block and suburb record to boot! I first met Lou at an open inspection for a neighbour's apartment. At that stage, I'd been looking at various properties for 9 months, but none had ticked all the boxes to make a change worthwhile. I immediately warmed to her straightforward approach, specific market knowledge of the value of the apartment complex where I owned, and her warm personality. Due to work pressures, we agreed to have a forward plan in place regarding any styling, repairs etc as my personal strategy was to buy first, once I found the right apartment, and then swiftly put my own place up for sale. Without overstepping, Lou would regularly check in to see how I was going with my Saturday viewings, feed back with any intel on any places of interest and how the market was performing. She guided me through some strategies about how to frame my offer once I finally found The One. My offer for the new buy was accepted on a Monday; on Wednesday, she had shown through 3 groups off market, and by the following Thursday, my apartment was sold - block and suburb record - a remarkably stress-free process. I've very much enjoyed working with Lou and would highly recommend her.

We had the pleasure of dealing with Louise Ashdown on the recent sale of our property. As this was a beloved family home, we appreciated her sensitivity and respect she showed to not only us but to our home throughout the campaign. Because of her extensive knowledge of the local area and prompt and transparent communication, she made the entire process less daunting. We are extremely grateful for her guidance and wouldn't hesitate to recommend her to any prospective vendors.

Louise quickly built a strong level of rapport, trust, and confidence by genuinely listening to our needs, accurately pricing the property (with clear rationale and supporting examples), and responding promptly to every question or request. Her key strengths are her responsiveness and deep knowledge of the market and buyers. Louise was always accessible—whether by phone, text, or in person—and consistently made herself available whenever we needed her. She demonstrated a solid understanding of the market, reflected in both the price range she recommended and the final sale result. Equally impressive was her insight into buyers—she was able to identify genuine interest, assess financial capacity, and provide detailed post-inspection updates. She always knew exactly where each potential buyer stood, which gave us great confidence throughout the process. On top of her professionalism, Louise is incredibly friendly and helpful, making what can be a stressful experience feel much more manageable. Matthew Barnes

Louise knew the house and area well and was efficient without being pushy.

Louise’s local property knowledge, enthusiasm, professionalism and her creative approach to marketing our property was evident from our first meeting. Her quiet confidence throughout the sales process resulted in us achieving an outstanding result within 9 days! Louise is a true professional with excellent communication and interpersonal skills. We would highly recommend Louise and the team at Stone.

Louise was very approachable, with wide knowledge of the market. She was always very helpful and available. She managed to make selling our house a pleasant experience.