Louise's profile

Louise's reviews

  4.8  
Louise has 110 reviewsacross 14 different locations, showing 12.
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Louise's qualities as told by our client reviews: detail-oriented, empathetic, responsive, supportive, local expert, friendly, clear communication.
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Seller review
Louise is empathetic, responsive and deeply invested in achieving the best result for her client
11 days ago
Louise is empathetic, responsive and deeply invested in achieving the best result for her client

Louise has been a personal cheer-squad over the past 8 months in my quest for finding my new home and achieving for me an off-market sale of my own apartment in record time and with a block and suburb record to boot! I first met Lou at an open inspection for a neighbour's apartment. At that stage, I'd been looking at various properties for 9 months, but none had ticked all the boxes to make a change worthwhile. I immediately warmed to her straightforward approach, specific market knowledge of the value of the apartment complex where I owned, and her warm personality. Due to work pressures, we agreed to have a forward plan in place regarding any styling, repairs etc as my personal strategy was to buy first, once I found the right apartment, and then swiftly put my own place up for sale. Without overstepping, Lou would regularly check in to see how I was going with my Saturday viewings, feed back with any intel on any places of interest and how the market was performing. She guided me through some strategies about how to frame my offer once I finally found The One. My offer for the new buy was accepted on a Monday; on Wednesday, she had shown through 3 groups off market, and by the following Thursday, my apartment was sold - block and suburb record - a remarkably stress-free process. I've very much enjoyed working with Lou and would highly recommend her.

Seller review
Transparent clear communicator with extensive local knowledge.
14 days ago
Transparent clear communicator with extensive local knowledge.

We had the pleasure of dealing with Louise Ashdown on the recent sale of our property. As this was a beloved family home, we appreciated her sensitivity and respect she showed to not only us but to our home throughout the campaign. Because of her extensive knowledge of the local area and prompt and transparent communication, she made the entire process less daunting. We are extremely grateful for her guidance and wouldn't hesitate to recommend her to any prospective vendors.

Seller review
Highly Responsive, Knowledgable & Personable
about 1 month ago
Highly Responsive, Knowledgable & Personable

Louise quickly built a strong level of rapport, trust, and confidence by genuinely listening to our needs, accurately pricing the property (with clear rationale and supporting examples), and responding promptly to every question or request. Her key strengths are her responsiveness and deep knowledge of the market and buyers. Louise was always accessible—whether by phone, text, or in person—and consistently made herself available whenever we needed her. She demonstrated a solid understanding of the market, reflected in both the price range she recommended and the final sale result. Equally impressive was her insight into buyers—she was able to identify genuine interest, assess financial capacity, and provide detailed post-inspection updates. She always knew exactly where each potential buyer stood, which gave us great confidence throughout the process. On top of her professionalism, Louise is incredibly friendly and helpful, making what can be a stressful experience feel much more manageable. Matthew Barnes

Seller review
Ethical, efficient with outstanding service from start to finish, exceeding expectations!
about 2 months ago
Ethical, efficient with outstanding service from start to finish, exceeding expectations!

Louise’s local property knowledge, enthusiasm, professionalism and her creative approach to marketing our property was evident from our first meeting. Her quiet confidence throughout the sales process resulted in us achieving an outstanding result within 9 days! Louise is a true professional with excellent communication and interpersonal skills. We would highly recommend Louise and the team at Stone.

Seller review
Friendly, very organised and veryhelpful
about 2 months ago
Friendly, very organised and veryhelpful

Louise was very approachable, with wide knowledge of the market. She was always very helpful and available. She managed to make selling our house a pleasant experience.

Seller review
A trusted advisor, a perceptive guide, and a pleasure to work with
3 months ago
A trusted advisor, a perceptive guide, and a pleasure to work with

Louise sold our property within two weeks. The experience was excellent from start to finish. Louise combines deep market knowledge with a calm, confident approach that immediately builds trust. She communicated clearly throughout the entire process, provided thoughtful guidance at each stage, and ensured we always understood our options. What stood out most was her professionalism and attention to detail. Louise was proactive in addressing potential issues before they became problems, and her advice on presentation and pricing proved both accurate and effective. The marketing campaign was well‑executed, and she kept us fully informed of buyer interest and feedback, notably from Buyer's Agents. Louise’s negotiation skills were particularly impressive. She represented our interests with integrity and skill, ultimately achieving a result that exceeded our expectations and expedited the sales cycle. I would not hesitate to recommend Louise to anyone seeking a reliable, knowledgeable, and highly capable real estate agent. She's a lovely person, too!

Seller review
Transparent, professional and effective
4 months ago
Transparent, professional and effective

We had an excellent experience with Louise. She made the whole process easy and stress-free, selling our house quickly and efficiently. Her knowledge of the local area and strong network of contacts really helped make the sale happen so seamlessly. Nothing was ever a problem and she consistently stepped us through the whole process. Communication was always clear and I found Louise genuinely friendly and transparent which played an important factor in choosing an agent and building our trust in her from the very first meeting. I couldn’t be happier with the service and result and happily recommend her to anyone.

Buyer review
Our best experience by far
5 months ago
Our best experience by far

Louise has been fantastic in assisting us with numerous properties in the last 12 months. Her knowledge of the area, market and community has been of immense value to us. I have found Louise easy and quick to communicate with and always follows through with requests for info or commuincation between parties. I would not hesitate to use her for future real estate endeavours.

Buyer review
Excellent!
5 months ago
Excellent!

After a long search to find a suitable property and dealing with many agents, Louise’s approach was extremely refreshing. She was very transparent with all communications and always prompt to respond to any questions we had, even after the sale, making a stressful process so much less daunting. Thanks Louise!

Seller review
Excellent experience and result
6 months ago
Excellent experience and result

I had an outstanding experience working with Louise on the off-market sale of my home. Lou’s market knowledge was exceptional—she understood the area, the buyer demand, and the best strategy to achieve a strong result without ever needing to go to market . Lou’s communication throughout the process was flawless. I was kept informed at every stage, with clear explanations and timely updates that made the whole experience feel smooth and stress-free. No question was ever too small, or too much trouble. Lou handled every detail—viewings, negotiations and paperwork with complete care and confidence. I genuinely felt she had my best interests at heart, and we were delighted with the outcome achieved. It’s rare to find an agent who combines expertise, efficiency, and a personal touch. I wouldn’t hesitate to recommend Louise Ashdown to anyone looking to sell their home.

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