Lucy's profile

Lucy's reviews

  4.9  
Lucy has 18 reviewsacross 12 different locations, showing 12.
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Lucy's qualities as told by our client reviews: responsive, clear communication.
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Seller review
Professional prompt and practical
over 1 year ago
Professional prompt and practical

Lucy kept in regular contact on a difficult sale, providing practical advice on options on how to proceed.

Buyer review
Professional and helpful.
almost 2 years ago
Professional and helpful.

Lucy was very approachable and happy to follow up on any questions I had. She was proactive in solving any problems. Her local knowledge was helpful.

Seller review
Market knowledge and presentation
almost 2 years ago
Market knowledge and presentation

Lucy was amazing to deal with from the moment , she view the property to the strategy she had to sell the property it was all closed out within 4 weeks , i was blown away. As there was already two on the market in my complex Lucy sold my unit for more then the other units where listed for and before them communication with Lucy was so seamless and i was updated all the time with how things where progressing For a young woman in the industry you would think she had been doing this for years, Shes defiantly a leading professional. would use her again

Seller review
Enthusiastic and Professional.
almost 2 years ago
Enthusiastic and Professional.

This was my first experience of selling my home. My home was a town house which for the last 6 years I had rented out. I have another home in Katherine NT which the previous year I had tried to sell, albeit unsuccessfully. From the very start I appreciated Lucy for her enthusiasm, honesty and her ability to understand my situation; that being, living in the NT I had to rely on her to be my eyes and ears and to honestly inform me as to what would help secure me a sale. Lucy was great, she was very helpful to the point of driving out of her way to dropping off keys so that my sister could access the garden to give it a tidy, and to unlocking the mailbox so that the body corporate could paint the mailboxes etc. She advised me to paint my town house and get it re-carpeted, and when I suggested styling, she provided me with a wonderful stylist which was not overpriced. She was very organized getting me quotes and always answered emails and returned phone calls. As to the actual sale, I was kept well informed as to all the open houses, how many people had been through, and their level of interest. She listened to what I hoped to get for the property and kept me realistically informed as to what other properties in the area were bringing. Basically, she made what is a stressful time as pleasant as it could be. I have no problems giving Lucy 5 stars!

Seller review
Top Shelf Agent with Can do energy
almost 2 years ago
Top Shelf Agent with Can do energy

In a complicated sale with me being overseas, Lucy made the process easy and fun. She got us a very good result and was very easy to communicate with. She has a good eye for detail and got the job done for us. Thanks Licy

Seller review
Ask for Lucy!
almost 2 years ago
Ask for Lucy!

Lucy is the ultimate professional, offering us excellent advice and service from the time we decided to sell, through renovations, staging and photography. We would highly recommend Lucy as someone you can trust to be there and get the job done to the highest standard. Many thanks to Lucy and the team, all the way from our new home in England!

Buyer review
Genuine and Helpful
almost 2 years ago
Genuine and Helpful

Lucy was a personable, genuine and helpful agent who really facilitated the purchase of my first property. I felt like I could trust her, which is so important when making a serious commitment like a house purchase. I have no hesitation in recommending Lucy as an agent, and would happily work with her again if the opportunity arose in future.

Seller review
Clear and concise communication
almost 2 years ago
Clear and concise communication

Lucy and Chris were the third agents I'd engaged with and found them both to be very easy to talk to. I had a high amount of stress going into the sale process as I had a very limited understanding of selling a house (practically nothing!) and was dealing with a deceased estate of a relative. They came across as very relaxed and frank in their communication which was exactly what I needed when I asked questions about legal and house prep processes. Lucy is someone I highly recommend for her professionalism and easy-going nature. I can honestly say she cares for her clients greatly and it became more evident when I saw the way the new buyers were thanking her for her support. If you have a house to sell, I highly recommend Lucy and the team. Thank you Lucy and team!

Buyer review
Superbly personable and down to earth agent
over 2 years ago
Superbly personable and down to earth agent

Lucy was an absolute dream to deal with as a first time buyer! She explained the process very clearly to me and made sure I wasn’t forgetting anything. I felt very supported and she was always available to answer my questions. Lucy is an exceptionally personable and knowledgeable individual and Independent are incredibly lucky to have her on their team. I would highly recommend Lucy’s services to anyone!

Seller review
Courteous, professional, prompt and reliable
over 2 years ago
Courteous, professional, prompt and reliable

Lucy assisted my family and I with multiple property transactions, from interstate. She facilitated trades and property construction and maintenance inspections as well as the more typical real estate transitional issues. Can't speak highly enough of her help!

Buyer review
Excellent
over 2 years ago
Excellent

Lucy was incredibly professional, organised and flexible. I highly recommend Lucy as an agent.

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