We recently sold our property in Mawson, ACT, and chose Luigi (Lou) Baldan of Blackshaw Real Estate to guide us through the process. From the first meeting to the final settlement, Lou’s professionalism, market knowledge, and genuine care made the experience not only successful but also pleasant. Expertise and Market Insight Lou was well prepared, presenting a thorough market analysis that highlighted the strengths of our property and set realistic expectations for pricing. His insight into the local market—especially the nuances that affect buyers—proved invaluable. Communication and Transparency Throughout the campaign, Lou kept us informed at every stage. He provided timely updates after each viewing, explaining details of each offer, and was always reachable for a quick call or email. His transparent approach eliminated any guess‑work and helped us feel confident in the decisions we made. Negotiation Skills Lou has fantastic in negotiations . He skilfully highlighted the unique features of the property, ensuring that the buyer recognised its value and we secured a price that we were wanting. His calm, professional demeanour turned what can be a stressful negotiation into a smooth, collaborative process. Outcome Thanks to Lou’s diligent work, our property sold at a price we were hoping for. The entire process felt seamless, and we would not hesitate to recommend Luigi (Lou) Baldan to anyone looking for a trustworthy, results‑driven real estate professional in the ACT region.

Made the purchasing of the property easy as an interstate purchaser.

Lou is a great communicator and helped me through the whole buying process.

Lou has all the attributes that I personally look for in an agent. Responsive, brilliant communicator, excellent closer, follows up and pushes the boundaries when appropriate. I felt like I had a friend selling my property from the first moment. He is trustworthy and was always in my corner with sage guidance. I would 100% buy from or sell with Lou from Blackshaw

I have a quick story about the trepidation with the thought & emotional stress of selling a family home. To (in the end) our family having wonderful experience provided by Lou & team at Blackshaws QBN. First meeting day one to settlement date the communication was first class. Everything explained clearly from the get go. Costs, expected market price & actions required by us (the vendors) was clearly communicated. Lou was in contact with various offers coming in, and gently offering advice on how to manage prospective buyers. Commission on the sale was lower than I thought. We have never used the services of an agent before. I write this with a sense of calm & great satisfaction. Now knowing that if one uses Lou Baldan, selling a house is easy !!!

Lou was incredibly professional, straightforward, approachable and genuine. We couldn’t be happier with how he handled the purchase of our new home, and if we ever sell, he’ll be the first person we call.

I would thoroughly recommend Lou Baldan to anyone wanting to sell their property. I was especially impressed by Lou’s vast experience and expertise, his clear and timely communication and his calming influence. I interviewed five agents and selected Lou based on his genuine and helpful approach, his knowledge of the market and his perceptive understanding of my particular requirements. At our first meeting, he was very clear and concise at explaining the sales process and the steps I needed to take in order to prepare my property for sale. Throughout the marketing campaign he kept me informed every step of the way and went above and beyond to make the whole process as smooth and worry-free as possible. I couldn’t be happier with the outcome of my sale which I attribute to Lou’s knowledge, expertise and professionalism. Thank you Lou!

Lou is an experienced professional with excellent market knowledge. He is a great communicator and delivers what he promises . My place was a 1 bedroom unit but Lou treated the sales process like it was a million dollar home . I felt important and valued and the sale of my unit was in trusted hands . I highly recommend Lou and would seek out his assistance again.

i have been very impressed with the way my sale has been processed.i have not needed to run around spending my time organising anything as the agent ( Lou ) has made it easy for me with his knowledge and expertise, he has kept me up to date with all aspects and progress on a regular basis.

Working with Lou was smooth and comfortable. Lou was very helpful with any of my questions or concerns. Making himself available for inspection on short notice, was a great example of his flexibility and understanding of my circumstances. I would be looking for Lou with my next purchase!

Lou was straightforward and helpful. He was honest and down to earth. He is experienced and he had a really good balance helping us as the buyer while still working for the seller.

I had my investment property in Amaroo leased through Blackshaw Real Estates since 2012, as I live in Sydney I relied on them to manage and look after the property, they were excellent in all regards, especially arranging tradesmen when required to do maintenance. When I decided to sell the property I asked my property manager for a recommendation of who was best qualified for the sale, I was introduced to Lou. I found Lou to be very approachable and professional, he has excellent market knowledge and is an excellent communicator. I was kept continually updated by phone, text and email during the whole process. When he inspected my property the pointed out various things that could negatively affect its value and offered suggestions as to what needed attention and how to economically address these deficiencies and also how to take the property to market for the best possible results, i.e., repair what was necessary without going overboard then Stage the property followed by an auction campaign. He was able to give me a list of tradesmen who could do the work required and I was able to obtain competitive quotes for these services. Once on the market he had ‘Open House’ at least twice a week and was able to attract quite a few groups through to inspect the property. Unfortunately the property did not sell at Auction but within 10 days Lou had a buyer for me with an offer above my asking price, ‘SOLD’. I would have no hesitation in recommending Lou to anyone wishing to sell their property.