Honest, professional and provided the service we were looking for. Experienced in the real estate industry for over 40 years, dealing with initial Agents had me believing service was no longer a "thing". However Luke reassured us it definitely was. The service continued from start to finish, so would highly recommend Luke to a Seller or Buyer.
Luke was very helpful and communicated with me frequently
Luke is a dynamic and driven agent. He will always keep you well informed about the current status regarding your property.
Luke was amazing! We were so impressed by him every step of the way in selling our investment property. Luke made it a stress-free and effortless process for us. His professionalism was clearly evident in his knowledge, experience, and expertise in the industry. This included assessing our property situation, explaining the process in straightforward terms, providing research and trend analysis for the segment of the market we were in, suggesting and advising on the different strategies, advertising, managing expectations, etc. Luke's communication by phone and email was superb. It occurred in "realtime" concerning such things as the number of enquiries, the number of visitors during "open house" times, offers, etc. He listened carefully and understood our goals, answered our questions, provided wise advice, and was always positive and encouraging. The result: Luke delivered an excellent result for us! Thank you so much Luke! You have integrity, you are trustworthy, and are a credit to your industry. We highly recommend Luke Barnes!
Luke went above and beyond to help us in every way If he didn’t answer when we rang he always rang back asap even answering calls or returning calls on weekends He was such a pleasure to have as our agent we couldn’t recommend him highly enough Thank you heaps Luke hope to do business again in the future
Luke epitomises what it is to be a professional. I have experienced his skill and expertise on both the buying and selling side. He knows the importance of getting the basics right. Things like always being on time, doing what he says he will do and providing frequent & flawless communication with impact. Beyond the basics, what impressed my wife and I the most was his awareness of the simple but significant symbols which underpin human relationships. He remembered the names of our children months after meeting us for the first time. He consistently acknowledged our sense of family and was acutely aware of the different phases we were at but not intrusively. This suggested to us he understands the sale and purchase of a home goes beyond just being a transaction. In terms of the results, his recommendation led to favourable outcomes in both instances. He would often say “that’s just my job” but my sense is it goes beyond that for Luke. He really cares. Luke is exceptionally good at his craft, is a great bloke and an asset to his business. Whether you are buying or selling, if Luke’s involved, take comfort. He is the only person I will engage going forward to have anything to do with my properties from an agent perspective.
Luke went above and beyond to get the sale made and kept me informed of what was going on in the background all through the process, couldn't be happier.
Luke was able to put my mind at ease answering any questions I was concerned about. Luke never rushed my viewings of the unit. Luke made the experience comfortable he accommodated any of my requests. Being out of the buying market Luke explained the process clearly & simple for me to understand. Luke promptly returned my calls. I have now purchased my forever home. I highly recommend Luke to anyone looking for a real estate agent. Thanks for all my many gifts too.
Very supportive, informative, Fully satisfied and happy with services he provide.
Very professional and with a great understanding of the housing market. I would recommend Luke and look forward to dealing with Luke again.
Luke managed the sale of our property in a very professional and enthusiastic manner. We found him to be very knowledgeable of the current Mackay market. The property did take 3 months to sell but during this period Luke maintained his enthusiasm. We were fortunate enough for Luke to obtain a Melbourne purchaser who realized the property's potential. This is the second property sale Luke has negotiated for us and we would have no hesitation in recommending him to others.
Luke had a lot of knowledge and insights into the property and area. We also appreciated Luke's patience and kindness.
