Luna's profile

Luna's reviews

  4.9  
Luna has 39 reviewsacross 15 different locations, showing 12.
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Seller review
Professional, Efficient and a Pleasure to Work With!
26 days ago
Professional, Efficient and a Pleasure to Work With!

It was a pleasure working with the team. They were professional, efficient, and easy to communicate with throughout the entire process. Even though we were overseas during the sale of our property, everything was handled smoothly and efficiently. Their excellent communication and professionalism made the whole experience stress-free and enjoyable. We really appreciated their support and would highly recommend them!

Buyer review
Outstanding professionalism
about 1 month ago
Outstanding professionalism

Luna is extremely professional and friendly. It was obvious that she wanted to get the purchase across the line for me and the sellers, which she did. She was considerate and kind and her communications have been excellent. I would highly recommend Luna to anyone wanting to sell or purchase a property. Her negotiation skills are outstanding, and most important for me is she wasn’t too pushy or overwhelming - she has a great professional balance. Luna goes above and beyond in all aspects of a purchase/sale. I 100% recommend Luna to anyone wanting to engage a professional real estate with a ‘can do’ attitude.

Seller review
Luna and her team are absolutely legends!!!
about 1 month ago
Luna and her team are absolutely legends!!!

I’m so glad I chose Luna and Jamie to sell my property. I first entrusted my property to Luna and Jamie back in March. My initial plan was to rent it out first and sell it later, but they gave me very honest and professional advice and recommended putting it on the market for sale straight away based on the current market conditions. Looking back, they were absolutely right. The selling process wasn’t always easy. We received quite a few offers in the beginning, but none of them reached the price I was hoping for, so I decided not to accept them. Then, for a period of time, things became very quiet, and I honestly started to worry. But Luna and Jamie never gave up. They continued to actively look for potential buyers and consistently held weekly inspections. Whenever there was a buyer who showed genuine interest, they always kept me updated and gave me their honest advice. They were also incredibly responsive. Whenever I messaged them, they always got back to me promptly, which gave me a lot of reassurance throughout the process. They also went above and beyond when it came to preparing the property for sale. They helped me find reliable companies for cleaning and repairs, and the prices were very reasonable. It made the whole process so much easier for me, especially as I wasn’t always able to be there in person. I’m genuinely grateful that I met Luna and Jamie and chose them to represent my property. Their persistence, communication, professionalism and genuine care made such a difference throughout what could have been a very stressful process. I wouldn’t hesitate to recommend Luna and Jamie to anyone looking to sell or rent their property. If I ever have any property-related needs in the future, they will definitely be the first people I contact. Thank you so much, Luna and Jamie, for all your hard work and for sticking with it until the very end! ❤️

Seller review
Exceptional example of a realtor with unmatched leadership
7 months ago
Exceptional example of a realtor with unmatched leadership

Luna has always impressed me with how versital she is as an agent, whether as a buyer or a seller, my confidence is always high when I am working with her. Even more impressive is how potent a leader she is. Under her leadership, the whole team feels like precise machine parts, born to work together seamlessly.

Seller review
Calm, Professional and Always Going the Extra Mile
8 months ago
Calm, Professional and Always Going the Extra Mile

Luna is always calm and professional. She showed great patience with us throughout the entire process, and I believe she demonstrated the same care and professionalism when communicating with the buyer. She has a great character both as an agent and as the leader of her company. Luna was very proactive and made sure nothing delayed the sale of our property. For example, when we missed some emails and the payments for advertising or staging were delayed, she kindly helped cover the costs in advance to keep everything moving forward. We have worked with Luna for many years and she has helped us sell multiple properties. Over time, we have built a great level of trust with her. We truly appreciate her professionalism, dedication, and support.

Seller review
 Luna is Dedicated, hardworking, and results-driven.
8 months ago
Luna is Dedicated, hardworking, and results-driven.

Luna was incredibly responsible and worked tirelessly to secure the best offer for my property—even negotiating past 10pm. Truly professional and dedicated. I would definitely choose Luna and her team again.

Seller review
Incredible Service - Highly Recommend!
11 months ago
Incredible Service - Highly Recommend!

We’ve been very happy working with Luna’s team. She demonstrated professional guidance, market knowledge and genuine dedication. She made us the whole process stress less and kept us informed at every step. She is friendly, heart-warming and responsive agent.

Seller review
Very professional, efficient, and supporative agent
11 months ago
Very professional, efficient, and supporative agent

During the property sale process, Luna and her team went above and beyond to help stage the home, organize building reports, photos, and marketing contracts, and get the property on the market within one week. Luna and her team were incredibly responsive, answering our questions quickly. We can't thank them enough for their patience and guidance through negotiations; they secured a great deal within three weeks and made the stressful process manageable. Highly recommended.

Buyer review
Exceptional Support from Start to Finish
about 1 year ago
Exceptional Support from Start to Finish

We had a fantastic experience working with Luna and Jamie throughout our home-buying journey. They were professional, responsive, and genuinely cared about helping us find the right home. What really impressed us was how they went above and beyond after the sale — they helped organise the fix-up of the garage door and cooktop, making the whole process so much smoother and stress-free. Their attention to detail and follow-up support truly set them apart. Highly recommend Luna and Jamie to anyone looking to buy or sell a property — they’re an amazing team who make things happen!

Seller review
 Highly recommend!
about 1 year ago
Highly recommend!

We've been really happy working with Luna's team. They're professional, enthusiastic and always approachable. Their great support made the entire process run smoothly.

Seller review
Incredible Service and Fast Results!
about 1 year ago
Incredible Service and Fast Results!

I can’t recommend Luna highly enough! After we cleaned the property, she had my property ready to hit the market in just 3 days. Thanks to her expertise, professionalism, and proactive approach, we sold in only one week. She made the whole process stress-free and kept me informed at every step. If you’re looking for an agent who gets results quickly and genuinely cares, Luna is the one to call!

Seller review
Exceptional Professionalism and Service!
over 1 year ago
Exceptional Professionalism and Service!

Luna Moon provided outstanding service throughout experience with Homeplus Property Group. Her expertise, attention to detail, and genuine dedication were truly impressive.Thank you, Luna, for your incredibly professional guidance, responsiveness, and for making the entire process smooth and stress-free. It was a pleasure working with you, and I would welcome the opportunity to work together again in the future.

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