We purchased our first home from Madi and finalised the deal on a Sunday evening after viewing the property that Saturday. She has refreshing human approach rather than a sales approach. She was always wiling to answer our questions and her response times were very prompt, even across the weekend. We will highly recommend her to our network
I would highly recommend Madi, she was a joy to work with. Communication was clear and prompt. Excellent knowledge of the area and achieved a great result. Overall was such an easy experience.
We had a good experience working with our real estate agent Madi. They were professional, easy to deal with, and kept us informed throughout the process. We appreciated their care and attention, which made everything run smoothly. The photography and marketing were also very well done. The photos presented the property nicely and helped attract solid interest early on. Overall, a reliable and straightforward experience. We’d be happy to recommend them to others looking for a capable and attentive agent.
When deciding to sell my unit, I researched various real estate agents covering the Sunshine Coast and the feedback on Madi was so positive, I engaged her straight away. Madi was warm and engaging from our first meeting. She gave me a full appraisal of our apartment with relative sales in the area, as expected. I explained that I didn't want to go down the path of 'staging' and a full-on marketing campaign, and she obliged by using her own decorating intiative to present the unit in a very positive and attractive way. Madi kept me up to date with inspections and offers, as well as negative feedback, and at no time pressured me to alter my asking price. Madi stands out to me as someone who loves her job, loves helping people achieve positive outcomes, and has a genuine caring nature which is often times absent in the real estate industry. I have no hesitation in recommending Madi to you.
The name says it all, HEART & SOLD. I honestly cannot speak more highly of Madi. She is warm, kind and genuinely caring, and was incredibly sensitive to the emotions involved in selling our family home after we had outgrown it. Her market knowledge was spot on, and we always felt confident in her guidance and advice throughout the process. Madi was highly professional in managing all the paperwork and the many details required to get the sale across the line, making everything feel smooth and well-handled. What truly stood out was the way she facilitated the connection with the buyers — knowing how much they loved our home made the entire experience feel positive and meaningful for our family.
I recently purchased a home and had an excellent experience working with this realtor, Heart and Sold Real Estate. They were professional, transparent, and genuinely trustworthy throughout the entire process. Even when the bank took longer than expected to finalise its part, the realtor remained patient, supportive, and consistently on top of every detail. Thanks to their guidance and steady communication, I ended up with a home I’m truly happy with. I highly recommend them to anyone looking for a reliable and dedicated real estate professional.
Our property is quite unique. Madi and Simon patiently supported us to get a good market price when we were uncertain what the place was worth. Very happy with their communication and approach to selling our property. Definitely recommend Heart and Sold to sell your property!
We highly recommend Madi and Simon to buy or sell your property. They are extremely professional and made the experience of buying our first investment property a breeze. We now have them as our property managers and we would highly recommend them to anyone, amazing service and amazing people.
From the staging of the home, the photo's, the lead up to inspections Madi and Simon were fully invested in what was best for us. Would highly recommend for anyone who wants an agent who genuinely cares about their client.
From the moment we asked about the property we were treated respectfully. When we walked through the property all our questions were answered. Once we made an offer, we were kept informed. Negotiations were professional and gave us an ability to assess our best offer. As a buyer Madi was a pleasure to deal with. We subsequently engaged her firm to look after our rental. Thanks, Madi
Madi from Heart & Sold was so easy to deal with right from the first phone call. She was always available, easy to talk to and always friendly. She has a very good understanding of the market in the Sunshine Coast, are aware of the current demand, pricing and also understands the new legislation and documents that is needed when selling. Madi always had a calm professional nature towards the seller, buyer, tenant as well as the neighbors
Madi & Simon made us feel very comfortable with their level of expertise and knowledge of the area. They took on board our requirements as a seller and their attention to detail was first rate. A great attitude to getting the job done, nothing was too much trouble and being a smaller operation was a positive. It was a first-class service and result.
