A big thank you to Malcolm and the Upside team for an outstanding job selling my much loved and precious home. As a novice seller following an extremely difficult time in my life, I really appreciated Mal’s personalised approach and kindness. From his valuable tips on preparing my home for sale to providing me with comprehensive information about the process, nothing was too much. My many questions were answered with confidence and professionalism. My insecurities laid to rest! Mal’s prompt communication following open houses and auction, any queries I may have had, or providing me with updates about the sale of my home was never a problem and highly valued. His Upside team of Tori and Cameron also provided valuable assistance keeping me up to date with my campaign. The website information was also of great benefit. Even during unsociable hours, I could always log on to catch up on the progress of my sale. In my opinion this is THE way for contemporary real estate to go. Lastly, hats off to Upside for introducing the fixed price fee. From the beginning I knew what I was up for, hence no stress about how much commission I was required to pay. In summary, my overall experience with Mal and the Upside team has been very positive and I would recommend them to anyone thinking of selling or buying their home.
