First Experience at auction was nerve wrecking, but the team at Rich and Oliva were very professional, the way they communicated clearly from the beginning and their calmness through the process. The team did have a role in preparing the property, our family home was cluttered and they organized a stylist, a gardener and a cleaner. The house was open for inspection when COVID-19 restrictions took place and Marco had a plan in place which he communicated with us immediately and thereafter we had private inspections. The agency informed us of all offers and discussed with us the market, current value of the property. They did not push pressure on us to make a decision, they allowed us to take on their advice and come to a decision ourselves. The Auction went extremely well as it was during COVID-19 Pandemic, we did expect that the house potentially might not sell, however, Marco and his team worked extremely hard on auction day and we got what we wanted. I would recommend team at Rich and Oliva, they are extremely professional, communicated clearly from the beginning of the process and they eased any tension that I had.

We dealt with Marco from the team at Rich & Oliva Croydon Park and we honestly could not fault his service and professionalism, start to finish. We came up against many unprecedented circumstances and roadblocks with finances through the process due to COVID-19, however, Marco worked with us from the moment we placed our offer on a property right through to the end of the cooling-off period. He was honest, helpful and supportive. He had great communication and was always available to answer any of our requests. We would highly recommend him and will definitely be working with the Rich & Oliva team on any future property purchases. — Melissa

The journey of selling our mother's duplexes in Croydon began some 5 years ago when our 94 year old frail mother finally relented and agreed to go into aged care. We sourced local agents Rich & Oliva to find tenants for the properties. At that time we met an immaculately presented and friendly Marco Errichiello who talked to us about marketing the properties. He came up with a concise and very competitive auction marketing proposal. We were not in any hurry to go to auction until our dear Mum passed away last year. During that period, Marco kept us up to date with regular texts on his recent sales in the area. When the tenants vacated early this year, we set about tidying up the property for better presentation. We set an auction date with Marco and he offered advice with clean up and styling furniture. Any contractual problems were sorted seamlessly by Marco in his usual knowledgeable, experienced manner. When Covid-19 restrictions arose, open house inspections together with an online auction date needed implementation and Marco handled this with his usual efficiency. Inspections were done by appointment and we were finally ready for an onsite auction after government restrictions were eased. With Marco's local expertise, auction day produced a number of qualified, registered bidders and a successful sale was made under the hammer. With Covid-19 causing its share of difficulty to the process, Marco communicated and navigated the journey with ultimate courtesy and professionalism and we can't thank him enough for doing the extra yards during these current testing times. Thank you, Marco, for a job well done. Peter Carr & Judith

The journey of selling our mother's duplexes in Croydon began some 5 years ago when our 94 year old frail mother finally relented and agreed to go into aged care. We sourced local agents Rich & Oliva to find tenants for the properties. At that time we met an immaculately presented and friendly Marco Errichiello who talked to us about marketing the properties. He came up with a concise and very competitive auction marketing proposal. We were not in any hurry to go to auction until our dear Mum passed away last year. During that period, Marco kept us up to date with regular texts on his recent sales in the area. When the tenants vacated early this year, we set about tidying up the property for better presentation. We set an auction date with Marco and he offered advice with clean up and styling furniture. Any contractual problems were sorted seamlessly by Marco in his usual knowledgeable, experienced manner. When Covid-19 restrictions arose, open house inspections together with an online auction date needed implementation and Marco handled this with his usual efficiency. Inspections were done by appointment and we were finally ready for an onsite auction after government restrictions were eased. With Marco's local expertise, auction day produced a number of qualified, registered bidders and a successful sale was made under the hammer. With Covid-19 causing its share of difficulty to the process, Marco communicated and navigated the journey with ultimate courtesy and professionalism and we can't thank him enough for doing the extra yards during these current testing times. Thank you, Marco, for a job well done. Peter Carr & Judith Malek

Thank you for the effort you made in the sale of my property. It has been a pleasure dealing with you throughout the sale process.

Our property in Carlingford was listed by Marco from Rich and Oliva. We have had a good working relationship with him over the last decade. The process of selling our property was quite challenging due to strata issues and Corona virus pandemic; however, the entire team at Rich and Oliva endeavored to ensure that our property was presented at its best at all times by incorporating stage furniture, high-quality marketing along with their expertise. They were able to secure a sale for us in these difficult times as they are honest and hard-working people who know their business well. I would highly recommend this team.

After doing some research and looking around to see what agents were selling in the area and we noticed a lot of Rich & Oliva signs around the area as well as a recommendation from a friend of ours who also sold with Rich & olive. Marco was very relaxed and low key and chose a strategy that best suited out style. He went through the process very professionally and thoroughly and his communication was very prompt and he was very communicative with updates on the campaign and advertising. Even though times were difficult and worrying during the COVID-19 pandemic Marco showed his flexibility and capability in securing a sale and working with all the buyers. we would undoubtedly recommend Marco and the Rich & Oliva team as they achieved the price we wanted and streamlined the process. Best regards Rick & Susan.

Ringing to sell the family home was always going to be a daunting responsibility but for years mum had always mentioned that if we had to sell the home, we were to call Rich & Oliva. Meeting Marco was like a breath of fresh air, he was very easy to deal with and made things straightforward. It was especially important in considering the times that we are living in. Marco & his team did a fantastic job in marketing the property and keeping me completely informed. They made the sale easy on our half and I could not be happier. Thank you again team. Louise

Our family would like to compliment the manner with which Marco and the entire team conducted the sale of our family’s property at 33 Forbes Street Croydon Park They assisted us in preparing the property to present it in the best possible light within reason They conducted an outstanding marketing campaign using all aspects such as Internet newspapers and social media They kept us well informed on the progress of the sale There was never any pressure placed on us at any stage of the campaign and the team worked extremely hard on the auction day to achieve the best possible outcome We found the team at Rich & Oliva to be well organised and professional and always working in our best interest.

As an interstate seller, Marco from Rich and Oliva made this whole process so easy. The team did an excellent job selling our property at the asking price. I have dealt with Rich and Oliva for over 20 years and would have no hesitation in recommending them. Great work. — Tammy

He has a great knowledge of the area, he was always contactable. The team at Rich and Oliva were really friendly and kept us well informed with the marketing campaign progress and we always knew what to expect. The marketing was exceptional and the campaign was targeted towards the right people. Our friends and family members were impressed with the quality of the video presentation and exceeded our expectations. Without the video presentation, it would have been impossible to reach as many people and present the property. We would absolutely recommend Rich and Oliva to our friends and family.” - Rodney and Manuela

We had seen Rich and Oliva's advertising and successful local sales; ultimately they did not disappoint. From the initial meeting they lived up to their reputation and our expectations. Both Riccardo and Marco were always available for questions, including allaying our concerns. Their experience, professional advice, suggestions and strategic approach achieved and surpassed market expectations. We would have no hesitation in recommending Rich and Oliva to vendors and buyers. Ana and Dianna, February 2020.