Marco helped the reviewer buy this property

Very Very Sneaky Salesman

Do your homework before dealing with Marco Wenzel. We bought a home through Marco Wenzel of Harris Real Estate in 2026. I'm sharing our experience so other buyers know what to expect. The night we signed, I asked Marco in writing for the contract to be subject to building and pest. He never acknowledged it. Instead he sent a report we hadn't commissioned, with the client listed only by initials. During cooling-off, I told Marco in writing what we needed for the pool fence, and that we needed to see a plan first. He told us the vendor would work with us collaboratively, then never replied to my written confirmation. Relying on that, we paid our deposit. The plans that arrived afterwards showed exactly what we'd said we couldn't accept. I gave written notice that our building and pool inspectors would attend the pre-settlement inspection. Two agents and two vendor solicitors turned up. A solicitor followed us room to room while my partner and I walked through our new home. Without telling us, Marco told our building inspector he had 10 minutes to leave or police would be called. My broker had never heard of lawyers at a pre-settlement inspection. Our inspector found three major defects and fifteen other items missing from the report Marco gave us. I don't blame the vendors. I believe the breakdown in communication sat with the agent in the middle, and that neither side was getting the full picture. I sent a formal complaint to Managing Director Phil Harris. He didn't call. He replied that he'd talk to Marco, and that no matter what he said, it wasn't going to resolve the way I feel. How would he know without speaking to me? It would have been nice to be acknowledged. Now I feel that's just how they do business. What should have been an exciting time was ruined. Do your homework.