Mark, Aaron and the whole team at Suburbia were fantastic. They gave me great advice on preparing the property for sale and worked relentlessly to find the right buyer at the right price. In fact they went over and above what I would have expected to support me in the process. Very happy Jan ...
This was my first time going through the purchase of a property, Mark and the rest of the team at Suburbia have been fantastic. They kept us informed of what was happening and were always happy to answer any questions. Making this experience a lot less stressful than it would have been otherwise. Highly recommend from a purchasing perspective, they have the best walkthroughs on YouTube and want you to have a good experience buying your house.
We were impressed with Mark from our very first meeting—he took a different approach compared to every other agent we met. At the time, we had a newborn and were juggling hospital visits and everything that comes with it, so life was incredibly busy. Mark and the Suburbia team made the entire process easy and stress-free. Their communication, support, and professionalism meant we never felt overwhelmed. Most importantly, they achieved a great price for our property. We couldn’t be happier with the result and would highly recommend Mark and the Suburbia team to anyone looking to sell.
Mark was very professional. During our inspection, everything we identified for more clarification, Mark was straight on to the phone with the vendor and had given us clear information.
Mark was friendly, enthusiastic and professional. We appreciated the confidentiality of others offers, allowing us to set our personal limit rather than be engaged in an informal auction. Encouraged second inspection to ensure property was right for us.
Mark was very thorough through the pre and post buying process. He was able to organise a private viewing to start with and then had many options for open viewings before the auction. Provided tips in person and on their website for the auction and has been thorough in making sure pre settlement arrangements and repairs before settlement date are organised.
Mark and Will were absolutely fantastic to work with. We are stoked with the result, they helped showcase our property to its absolute best and the result was well beyond our expectations. We had a really tight timeline to get our house ready for sale before Christmas, and only 1 week to prepare the house once it was vacant. They coordinated with all the various vendors for us, such as replacing our carpets, patching walls, fixing eaves, and various other bits and pieces, in addition to the staging and photos and walk through video. They made the process so much easier and stressfree. They log all their buyer communications and interactions to be viewed live, you can really see how much work they put in behind the scenes at all odd hours. They gave excellent advice and also honest opinions, which ultimately made a huge difference in the final sale of the house. Will especially was extremely helpful and responsive to us, even well before they were our agents. He connected me with a solicitor on very short notice (3 hours before the auction!) and gave me great tips on auctions and bidding strategies which also helped us secure our forever home. Definitely recommend anyone who is selling their house to go with these guys, you won't regret it. The quality of service and communication is excellent and exactly what you need when selling such an important and valuable asset.
Mark was polite, friendly and professional from start to finish. As a first home buyer Mark helped make the process as easy as possible and less daunting. Mark communicated clearly throughout the whole process and kept me informed with what was happening behind the scenes. Shoutout to William as for being so polite and informative during inspections.
Our experience buying from Mark and his Vendor was excellent. Mark is a good communicator and clearly goes the 'extra mile' to facilitate the sale. He has a pleasant demeanour and maintains a calm and professional approach across all aspects of the sale process. The fact we have now engaged him to sell our property is a clear measure of our satisfaction with hsi work.
Mark and the team was really good with their advice and guidance, throughout the process, from preparing the property to guiding us when offers came in. His advice helped us stay patient as they worked with all the interested parties to help us sell our house.
Suburbia have done it again! Mark and his team have made another sale on our behalf as painless as one could only dream of. We didn't anticipate much interest in our little unit, but the usual magic was weaved. We aren't sure if it's the well presented video walk through or the attention to detail in the open home's, whatever the case - it worked. We ended up settling 2 weeks before the auction date. Two down, One to go! Thanks once again Mark and team 👍🏻
The experience we had selling our first home through Suburbia Real Estate was absolutely top notch. The team at Suburbia was very thorough in all regards, be it continually talking to potential buyers - ensuring they were up to date on the progress of the sale, ensuring my wife and I were kept up to date on the proceedings - with phone calls after every open house to tell us their opinions of how it went. Also having access to the internal apps they used, allowing us to track the 'Interested' and 'Not Interested' parties was an awesome surprise - as this information is usually kept in-house and the Sellers have to inquire through the agent as to what's happening, this transparency showed that Suburbia are there to maximize your dollar and aren't afraid to show it. Mark's team of contractors helped get our house in to tip-top shape before going to market - saving us the hassle of having to find our own with potential delays due to availability of generic contractors. The walk through video of the property was very professionally done and allowed people to view the premise in great detail, when they wanted too, without the need to attend the Open Homes, this brought more potential buyers to the market as it allowed interstate buyers, who were not able to make it to the Open Homes - which obviously was a great decision by Suburbia to do, as it was an interstate person that bought the home! I was recommended Suburbia through a friend and after having an absolute horrid experience with another, more commercial agent, attempting to sell the same property earlier with no luck (and no feedback during the course of the sale attempt, as "we were just another number to them"), I definitely would recommend Suburbia to anyone wanting to sell their property. It was an absolutely lovely experience.
