Mark helped the reviewer sell this property

A Masterclass in Real Estate from Start to Finish

From the moment we signed with Mark, Aaron and the team at Suburbia, we felt completely looked after. As interstate sellers, we couldn't have asked for a better team to take the stress out of selling our property. From the outset, Mark took care of everything. He liaised with the property manager, coordinated and negotiated cosmetic upgrades, organised the marketing for our vacant property and got us to market promptly, all while keeping us informed along the way. Once the property was on the market, the communication was outstanding. We received detailed notes on every open home visitor and private inspection almost instantly, with advance notice of inspections and feedback immediately afterwards. With generally three to five open homes each week, we always knew exactly where things stood. By the time we sat down with Mark before the auction, we had a clear understanding of buyer interest and the likely outcome. This helped us make an informed decision on our reserve price without any pressure from Mark, who respected our decision and assured us he'd do everything possible to achieve a great result. On auction day, Mark was calm and composed, negotiating with the buyer multiple times to push their offer higher without once asking us to lower our expectations. His persistence and creative approach to negotiations helped achieve the best possible outcome for us. Throughout the entire process, what really stood out was Mark's ability to understand our situation, listen to what mattered to us and explain everything clearly without ever being condescending. We finished the process knowing Mark, Aaron and the Suburbia team had done everything they could to achieve the best possible price in a challenging market. We couldn't be happier with the experience and would have no hesitation recommending them to family, friends or anyone looking to sell. They'll genuinely change the way you think about real estate agents.