Mark Poole

From the very first phone call, Mark was understanding, patient, flexible and incredibly knowledgeable. He worked around us every step of the way, always making himself available to take calls, answer questions and explain things whenever we needed. His professionalism, friendliness and extensive local knowledge made the entire process so much easier. His impressive client base also meant we were able to achieve a smooth off-market sale much sooner than we could have hoped. Mark was genuinely willing to go above and beyond throughout the entire process. He made everything seamless and hassle-free, willing to work around stylists, photographers and our schedule to make sure everything was as easy as possible for us. We couldn’t recommend Mark highly enough. He is exactly the kind of friendly, professional and trustworthy person everyone hopes to deal with when selling or buying a home. I am incredibly grateful for all his help, local expertise and genuine care taken throughout this process and look forward to hopefully working with him again in the future.

We couldn’t have been happier with Mark. From the very beginning, he was friendly, approachable and incredibly easy to deal with. His communication was excellent — we always knew what was happening, and he was quick to respond whenever we had a question. The whole process felt smooth and well managed, and we were thrilled with how quickly the property sold. Mark made what could have been a stressful experience feel straightforward and positive. We’re very grateful for all his help and would happily recommend him to anyone looking for a knowledgeable, reliable and genuinely authentic real estate agent.

Being an "empty nester", I wanted to sell my family home and envisaged another family being able to fill it again with happy noise. On meeting Mark I felt he was the right person for the job: - he did not set unrealistic expectations or try and talk me into selling fast (his record spoke for itself); he treated me as the intelligent human I am; accommodated some quirky questions and requests; was completely upfront about not only the state of the market, but the kinds of people who would be genuinely interested in my beloved house. Sixteen days later, Mark secured an offer from a lovely family who needed a larger space. If you want an intuitive local with exceptional knowledge and understanding of the market, Mark is your agent.

Responded on first day of contact Great communication skills and understanding of our situation, Discreet, supportive and professional in his attitude In depth market knowledge Mark has a great ability to negotiate best outcome for his clients Our go to estate agent in the mountains

Mark made us feel comfortable from the beginning, gave us a realistic price expectation, gave guidance throughout while listening to and inviting our wants and needs. Sold the place super fast for close to top of price guide, which is unusual in this market. No hesitation in recommending Mark to anybody who wants an honest agent who gets results. He’s the kind of agent you want to buy house through. Even helped us with useful info for buying our next place, at all hours, even if he wasn’t the selling agent.

Mark is such a great person to deal with. He was exceptionally well prepared with market information and insight into the local housing market. His advice and understanding of what we wanted was well communicated and his attention to detail outstanding. He gave us a well thought out starting price range and then he achieved a very quick sale at a price above what we expected. At all times Mark kept us up to date with the progress of our property sale and checked in to see how we were going with getting ready to move. I would recommend Poole Property to anyone looking to sell their property in the Blue Mountains! Love you work Mark. Gaynor and Nigel