I have bought and sold my property through Chapman Real Estate Springwood, and my experience were always beyond expectation. Mark was always friendly and professional. He came to meet me multiple times and always showed understanding and patience even if I had to postpone my selling plan in some stage. He did much more than answering questions; he gave me hugs when I was in trouble and even helped me looking for a new office for nothing. I felt that he stepped into my life and supported me wherever he could as a friend, not only an agent to work with if you know what I mean. Finally we got to set up a price range and Mark made nearly 100 calls for selling my property (of course with other properties at the same time). On the 1st open day my property was busy as a market and it was sold on the same day at a very best price that I could expect at that time. Great experience, great fellow! I would definitely recommend Mark to everyone I know, he deserves trust and success!

Mark was really helpful, always available to assist making the whole process easy to navigate and stress free, would recommend Mark for anyone looking to purchase a home in the area.

Working with Mark, as a buyer, was fantastic. His property emails kept us up to date and ready to view options before uploaded onto popular apps so we were able to get that week or so head start. Mark answered our huge list of questions at all the properties, and knew the properties inside out. It was really reassuring as first home buyers to be able to talk through various options, gather plenty of information, and feel confident with the offers we were placing. Mark took a lot of time out for us to be able to buy the right place, and we are so happy with our home! I definitely recommend Mark, a Blue Mountains local with so much knowledge, so much so that he’s now looking after my parents as they move to the mountains. I cannot recommend him highly enough! His relaxed but friendly and professional demeanour took the stress right out of it.

What a stress free experience!! Mark was great to work with when selling our home. He is honest, professional and has a relaxed approach which I really liked. He kept us informed and responded to all our questions quickly. I would highly recommend Mark to sell your house

Mark was fantastic selling our property within a few days. He is upfront, explained his proposed strategy and kept us informed every step of the way.

Great to work with, and achieved a quick sale for us as needed.

Mark was fantastic to work with when selling our home. His knowledge of the local area was great, and his communication was fantastic. Would recommend working with Mark if you are looking at putting your house on the market.

Mark was really honest and open with us from the first initial meeting, his communication was amazing and kept us up to date throughout the whole process. He made everything stress free and enjoyable. We couldn’t imagine selling our house with anyone else!

Mark was very knowledgable for the market in our area. He was our contact for all dealings we had during the sale of our house even when other agents from other branches were involved. He was very professional the whole time. we were very happy with his service.

We have known Mark for about 6 years now. We have brought houses through Mark. We have also been to many, many open homes where Mark and Chapman agents have been showing/selling the houses. We have never ever got the 'creepy agent' feel from Mark or any of the Chapman staff. It has always been professional and honest. Because of this exact reason we asked Mark to be our agent for our 'out of Blue Mountains area' sale of our house. This was an amazing experience for 'first time sellers'. Mark was helpful, organised and nothing was an issue. Mark was professional at all times & It became an easy hassle free and stress free process. We sold our house in under a week. We also use Chapman to manage our rental property. As someone who has used all of the services 'Chapman' provide (rental, buying & selling) we cannot recommend & thank Mark Poole and the Chapman team enough.

I have been coming to mark for market advice for the last few years and he has always presented as very professional and knowlwdgabe about the market in my area. He has always shown patience when I have approached about selling my house previously and was always willing to provide an appraisal whenever it was requested. He is a great communicator, making sure I was always informed of just what was happening throughout the sale process. It helped me feel at ease knowing he was on top of it. I would highly recommend Mark as an agent.

Mark has displayed a extremely high level of professionalism in communication and knowledge. I’m a first home buyer and mark has been there every step of the way guiding me through this exciting process. I would recommend mark to anyone wanting to sell or buy a home!