We were greatly impressed by Mark Poole and his colleagues at Chapman's RE Springwood. Mark knows the Blue Mountains property market extremely well and combined with his great negotiation skills, friendly manner and tireless efforts he took the "trauma" out of selling our home of 32 years. We highly recommend Mark Poole & his colleagues at Chapman's RE Springwood to any prospective seller.
Mark was fantastic! We genuinely could not have been happier. He was extremely professional and personable. We were slightly nervous sellers as moving overseas, but Mark's confidence and knowledge always calmed me, and made the whole process very smooth and stress-free for us. Would most definitely recommend Mark!
Mark was one of the very few real estate agents it was a pleasure to deal with. He always kept us in the loop about what was happening with the house & the settlement process. He was informative, honest, friendly & reliable. We feel lucky to have bought our house through him & the Chapman Real Estate Springwood team. Mark would be the agent we go to for any real estate affairs we have in the future.
We have dealt with numerous real estate agents in the lower mountains. Out of all the agents we have encountered, Mari is by far the best agent. As a representative of Chapman real estate, Mark built a trusting relationship with us and provided first class communication all the way through the transaction, which are things that some other real estate agents in the area desperately lack in. One great advantage of Chapmans is their VIP weekly email, which other agencies do not provide. All in all, a great experience and Mark is well recommended.
Mark has an excellent knowledge of the Blue Mountains real estate market. His advice was spot on and he achieved "top dollar" for my property. I would have no hesitation in recommending him to any future seller.
Mark Poole is an amazing real estate agent. He went beyond the call of duty, even at weekends, to help us to purchase the property we so wanted in Woodford. I would recommend Mark and Chapmans to anyone wishing to buy in the mountains.
Excellent service from start to finish. We were kept informed every step of the way. The end result was a quick sale which was due to Mark's expertise and hard work. We would have no hesitation in recommending Mark and the team from Chapman real estate for future clients. Job well done!
Mark assisted us in purchasing a new home for our family and in selling our existing home. From both experiences I would have no hesitation in recommending him as an agent. He was professional, friendly and knowledgeable and the entire process went smoothly thanks to his excellent communication skills and sales ability.
Very professional and honest. Returned all phone calls and queries.
From the first time that Mark came to our house we were very impressed with his presentation and manner. He explained how Chapman would market the property through their VIP system. Mark actually estimated our value a little lower than other agents however we still decided to give the property to his agency to sell as he inspired our confidence more than the others. I dislike agents that over estimate to get the business. Mark was always timely in getting things done and punctual in meeting with us and responding to our queries. In terms of the negotiation Mark was outstanding and got us the price that we wanted which slightly exceeded his estimate. We found Mark very genuine and professional. We would not hesitate recommending him to anyone.
When we wanted to sell our property in Linden mark was recommended to us as a "dedicated person we could trust". We found this to be accurate. mark was attentive to our needs and requests and worked hard to meet our demanding price needs and achieve a very satisfactory result for us. Thanks Mark!
My family and I had an advantage when we were looking to purchase a home for our elderly parents. That advantage was Mark Poole. Although we initially dealt with quite a few real estate agents in surrounding areas, Mark was the only agent who continually provided updates on properties we may be interested in, yet allowed us space to organise our finance without pressure. Available at any time to allow us to inspect properties (or to coordinate viewings for us to suit our schedule) Mark was mindful that we were constantly travelling from Sydney to the mountains for property viewings and listened when we stated what we required from a home perspective. This way he was never wasting our time. The normal anxiety associated with buying was completely absent, as Mark is quite simply skilled at what he does. As a representative for Chapman Real Estate, the company could not ask for a better member of their team. Mark Poole should be an example of how to deal with clients, and how to sell property! Thank you for providing us with such great service & enabling us to purchase our parents the perfect home in the blue mountains!
