Mark presented very well and from my perspective appears very knowledgeable about the market. However I felt let down when I could not speak to him at the time I needed his expertise the most i.e. when the an offer came in and I had to decide on my own what to do. Admittedly, it was after-hours but still, that is what is an agent's bread and butter. I also felt that Mark should have been the one to present the contract and sit in on the signing. Mark's support person Naomi was excellent.


