Hello Mark, Sue and I would like to sincerely thank you for your truly professional service that you provided to us. It is not very often that one is selling a property and the many components associated with this process can be difficult to comprehend and manage. From the time that you made contact with us in August 2014 for a valuation and through the time while we were deciding on what to do, then making the property accessible for renovations, you were patient, supportive and offered advice that pointed us in the right direction. Your assistance with tradespeople for the renovations, the advertising preparations with photographs, brochure, street picture board and website adverts was timely, attractive and represented the property very well. The short time it took to stage the first ‘open home’ was surprising and the subsequent ‘open homes’ in close proximity to one another, provided easy access for potential buyers and kept the process fresh and inviting. The clear guidelines and research that you provided for similar properties in the area was well-received and allowed us to understand the realistic market value of the property. Your factual assessments were very much appreciated, because you did not over-value the property to gain a contract, but honestly explained the qualities that accounted for the valuation. Your direct and no-nonsense, professional approach, convinced me that I could appoint you as our Agent with confidence, knowing that you would represent our interests well. And we were right! Your selling of the property above the asking price, is the appropriate endorsement for your knowledge of the area and your commitment to doing the best for us. Thank you so much for the ‘partnership’ that you developed with us and we assure you that if anyone has any interest in buying or selling in the Labrador area, we will recommend you as the Agent of choice. Wishing you every success, Our best regards, Alan and Sue Patterson


