Mary was a big support and great facilitator through the whole process.

Mary was a big support and great facilitator through the whole process.
Mary is an exceptionally talented agent in all aspects of the process. She is meticulous and thorough with both buyers and sellers and I would have no hesitation in recommending Mary to others considering selling their property.
There are plenty of agents out there, including some big name agents, that give one the impression "I have to go with that agent because they have a big name or they 'know' the area". Rubbish. Some big-name agents may have built up their reputation from hard work too, but not necessarily for reasons that are remarkable. They might have rode a suburban wave (in our suburb it was older empty nesters moving out and younger families moving in, particularly Chinese families); they might have cultural /ethnic affinities and connections; they might nudge you into preparing to auction your property on the premise of a potentially high selling price, but in reality it is to give your property a workable sale date - and somewhat cynically, to ensure that the more difficult to sell properties have a better than average chance of selling within a known timeframe (just need to work on the seller's expectations under the pressure of auction conditions); or the property is very attractive and sells itself, in which case one need only conduct what is effectively a Dutch auction (some may call it a tender process, but it is in the hands of the agent either way) to extract the highest price from serious buyers prior to auction. Mary is different. She is a gem of an agent for all the other reasons sellers need an agent. She won't play games / disrespect the privacy of buyers / sellers alike by allowing one party to eavesdrop phone conversations of another. She won't lie / play games. Her commission is fair. She won't fail to call back buyers because she is too busy with other clients / their prize properties to care. In contrast, she will work tirelessly for you as an excellent negotiator, after working tirelessly for you in the background to find the right buyer. No matter how difficult the situation (e.g.if a contract falls through, she'll give you helpful reassurance and continue working hard to bring in new buyers), she acts at all times with the utmost professionalism.
We are extremely happy with Mary's performance. From the beginning of the whole process for selling our house Mary was aligned and assisted with the plan we set out. All the way to the settlement, Mary was in communication with us!
Mary Gordon was recommended by a friend, and as a first time seller, I'm grateful. Mary was friendly to deal with, knowledgeable, and professional. She was accessible. Even if she was busy with other clients she would make a point of getting back to me within the hour. She offered guidance and advice when needed. She actively listened to my many needs and never once made me feel as though she was going out of her way to meet them. The estate was difficult to part with and the sale a delicate one; Mary was empathetic to my sensitivities, which makes her stand out from the rest. Mary's negotiation skills with buyers was experienced, confident and nothing short of exceptional. I highly recommend her and would use her again in a heartbeat.
Mary hasn't had any property sale activity in the last 12 months