Mary was a big support and great facilitator through the whole process.
Mary was a big support and great facilitator through the whole process.
Mary is an exceptionally talented agent in all aspects of the process. She is meticulous and thorough with both buyers and sellers and I would have no hesitation in recommending Mary to others considering selling their property.
There are plenty of agents out there, including some big name agents, that give one the impression "I have to go with that agent because they have a big name or they 'know' the area". Rubbish. Some big-name agents may have built up their reputation from hard work too, but not necessarily for reasons that are remarkable. They might have rode a suburban wave (in our suburb it was older empty nesters moving out and younger families moving in, particularly Chinese families); they might have cultural /ethnic affinities and connections; they might nudge you into preparing to auction your property on the premise of a potentially high selling price, but in reality it is to give your property a workable sale date - and somewhat cynically, to ensure that the more difficult to sell properties have a better than average chance of selling within a known timeframe (just need to work on the seller's expectations under the pressure of auction conditions); or the property is very attractive and sells itself, in which case one need only conduct what is effectively a Dutch auction (some may call it a tender process, but it is in the hands of the agent either way) to extract the highest price from serious buyers prior to auction. Mary is different. She is a gem of an agent for all the other reasons sellers need an agent. She won't play games / disrespect the privacy of buyers / sellers alike by allowing one party to eavesdrop phone conversations of another. She won't lie / play games. Her commission is fair. She won't fail to call back buyers because she is too busy with other clients / their prize properties to care. In contrast, she will work tirelessly for you as an excellent negotiator, after working tirelessly for you in the background to find the right buyer. No matter how difficult the situation (e.g.if a contract falls through, she'll give you helpful reassurance and continue working hard to bring in new buyers), she acts at all times with the utmost professionalism.
We are extremely happy with Mary's performance. From the beginning of the whole process for selling our house Mary was aligned and assisted with the plan we set out. All the way to the settlement, Mary was in communication with us!
Mary Gordon was recommended by a friend, and as a first time seller, I'm grateful. Mary was friendly to deal with, knowledgeable, and professional. She was accessible. Even if she was busy with other clients she would make a point of getting back to me within the hour. She offered guidance and advice when needed. She actively listened to my many needs and never once made me feel as though she was going out of her way to meet them. The estate was difficult to part with and the sale a delicate one; Mary was empathetic to my sensitivities, which makes her stand out from the rest. Mary's negotiation skills with buyers was experienced, confident and nothing short of exceptional. I highly recommend her and would use her again in a heartbeat.
I am very happy to be associated with Mary and purchasing this house. She was able to build a bond between the buyer and seller in beautiful way
Mary’s knowledge and guidance on the current state of the market, the valuation of our property, and the planned marketing strategy proved to be an extremely successful combination. Mary is an excellent communicator who kept us informed on the interest in the property. She was warm and friendly and the ultimate professional, helpful throughout the process, and achieved an excellent result for us. It has been a most delightful experience. We endorse Mary without reservation to any other prospective Seller’s reading this review and would encourage them to engage the services of Mary Gordon! Thank you Mary!
We have been extremely happy with the entire process. Mary's communication and commitment stood out from day one. Her regular update and constant interaction with all parties involved certainly made the process run smoothly. The team (Mary and Will) knowledge of the market backed up with their commitment delivered the result that we were pursuing. There is no hesitation to engage Mary in our future real estate needs. Thank you!
I highly recommend Mary Gordon to anyone wishing to sell their house. Mary is professional, skilled and highly responsive to client needs. She kept us well informed throughout the sale process and gave us excellent service and support.
Mary was always very polite, courteous and very obliging when dealing with me. Always impeccably dressed, kept in contact on a regular basis. Negotiated between the buyers and myself which returned a very positive result and our house sold for well over the asking price which could not be attained by the two previous agents. I would highly recommend Mary as an agent to sell your house or even buy your new home. Well done Mary and have a wonderful Christmas with your family.
Mary's work prior to appointment as selling agent was most helpful and gave us a realistic understanding of our property's potential and its worth on the market. We were confident in Mary's marketing plan and accepted her advice. Communication and feedback was excellent and she was diligent in keeping us up to date with progress leading up to the auction. Our expectations were exceeded and I would recommend Mary as a selling agent to my friends.