Matt's profile

Matt's reviews

  5  
Matt has 39 reviewsacross 8 different locations, showing 12.
2 months ago
Excellent communication at open home

Matt Lai was the agent for a property I was interested in buying. All my questions were answered and very helpful to all the prospective buyers that came through the open home.

2 months ago
I highly recommend Matt Lai for his professionalism, integrity, and genuine client care.

Matt Lai has a warm and genuine nature that is both respectful and trustworthy. Over the years, he has consistently followed up on our enquiries with patience and courtesy. This gave us complete confidence when the time came to sell. Nothing was ever too difficult or inconvenient. With Matt’s approachable style and the collaborative support of the Chan Yahl team, we felt incredibly well supported throughout the entire process. Matt is entirely client-focused and gave us his full attention at every stage. He is an active listener and an effective communicator, always ensuring we felt heard and understood. His respect, approachability, and calm professionalism were especially reassuring under pressure. We truly felt supported from beginning to end and are grateful for his dedication and care.

7 months ago
Expert Guidance and Swift Results — Property Sold in Less Than Two Months!

I had an excellent experience working with Matt. He is highly knowledgeable and experienced, with a deep understanding of the current market trends. Throughout the entire process, he was responsive, efficient, and always quick to provide updates or answer questions. His professional advice and dedication made a huge difference — he worked tirelessly to connect with potential buyers and managed to sell my property in less than two months after listing. I would strongly recommend him to anyone looking to buy or sell property.

8 months ago
Lovely and genuine agent!

We recently bought a property off Matt, he’s been wonderful to deal with. Timely followed up on our questions and was always available. We found Matt to be approachable, professional and genuinely friendly and helpful. Thank you Matt.

8 months ago
Excellent!

Hi All, Matt was helpful, thoughtful and professional. Everything ran so that we settled everything on time and with a minimum of fuss. Very professional and good at his job, Matt organised everything and it worked well. Very happy!

10 months ago
Fantastic professionalism

Hi all, My father Laurence and I were very, very happy with Matt and how hard he worked to get us the best deal for our house. Matt was kind, helpful and utterly professional. We followed his advice at all times, and it was good advice. As a result, we have been celebrating the sale and enjoying the lovely champagne. Thanks so much for your efforts, Matt.

11 months ago
Easier than I thought because of the professional agency who made the experience easy.

Because of my working hours was difficult for me to look at this unit Matt worked with me to show me the apartment twice in his own time. I’m a great judge of character been 57 years old. And that’s what I did, trusted my instincts, and with Matt he helped me secure the property at the price that I was comfortable with. Highly recommended for anyone selling or purchasing 💥.

11 months ago
Wonderful to work with!

Selling our home of 28 years could have been stressful, but with the professional support and advice offered by our Agent, Matt Lai, we felt completely supported throughout the whole process. Matt is respectful and considerate, and has a thorough understanding of the local market. Unreservedly recommend him.

11 months ago
We could not have asked for more!

Matt Lai, James Yahl and team were a dream to work with as a buyer (and seller). Their local expertise helped us research the local market to find a very special home that we initially thought could never be a reality. They went above and beyond every step of the way, helping us buy the property and if that wasn't enough, through their strong connection to the local market, they were able to successfully sell my unit a day later on the first private viewing before the property even appeared online. It has been a pleasure working with Matt and team.

about 1 year ago
Always professional and genuine commitment shown

I had the pleasure of working with Matt for selling my home, and I can’t recommend him highly enough. From the very first meeting, he demonstrated professionalism, deep knowledge of the market, and a genuine commitment to helping me to sell the home that I have been living in for almost 40 years. They took the time to understand my needs, answered all my questions patiently, and guided me through every step of the process. Matt was incredibly responsive, always available when I needed him. He also provided a detailed report and updated me on a weekly basis during the campaign.

about 1 year ago
Excellent service

We bought a property from Matt,he is such a kind person,very gentle with excellent knowledge and service. He has very good understanding about the local area,and knows everything about the property. It had been a great experience for us!

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