starstarstarstarstar about 9 years ago
Agent: Matt Sergeant and Amanda Luu from Harcourts - Sergeant Property.
Honest, Professional and Outstanding Communication are just a few words that comes to mind when we think of Matt Sergeant and Amanda Luu, who sold our home recently. We arranged to meet Matt, at his Salisbury office, to discuss selling our home, after we were referred to him by close friends.
Matt prepared a list of agenda items he wanted to discuss with us, and invited us to add our own topics that was important to us.
He systematically went through the list, explaining to us, everything we needed to know, step by step, regarding the sale of our home.
He discussed the importance of marketing and presentation and provided tips on what we need to do, to achieve the best outcome.
His knowledge and experience is second to none which is why we were totally convinced that we had the right team looking after the sale of our home.
We invited Matt to our home, so he could view the property, prior to the first inspection, which is when we met Amanda Luu for the first time.
Amanda was just a delight and had the (rare) combined qualities of a warm and inviting demeanour yet extremely professional and self assured.
After the first inspection, Matt and Amanda came to our home and presented all the offers we received, where they treated each offer with the respect it deserved.
Amanda talked us through the winning contract, line by line, and we signed that night, for a little more than what we originally expected, which was just a terrific result.
The thing that we will remember most from this experience was how special we were made to feel, from time we signed on with the Matt and Amanda, to the time we handed over the keys. We were always kept in contact with the team from Harcourts - Sergeant Property and never had to follow up on a thing. They are an extremely well organised and professional team, who we recommend with all our hearts. Thank you Matt and Amanda
Rob and Cela