Matthew Lay

We recently purchased a property through Michele at Ray White Kiama and the experience was outstanding from beginning to end. Buying a home can often feel stressful and overwhelming, but Michele made the entire process feel smooth, clear and surprisingly effortless. From our first interaction, Michele guided us carefully through each step. She was always available to answer questions, explain details and ensure we felt comfortable with every part of the process. What stood out immediately was her calm and professional approach. There was never any pressure or hard-sell tactics — just genuine support in helping everyone reach a fair outcome. Having dealt with real estate agents in Melbourne, Newcastle and Sydney over the years, we can honestly say this was hands down the best experience we’ve had. Michele’s communication was clear, prompt and honest throughout, which created a real sense of trust. What impressed us even more was her service after the sale was completed. When we called with questions or needed help with a few things, she was just as responsive and helpful as she had been during the sale itself. Nothing was ever too much trouble, and that level of after-sale support was genuinely unexpected and greatly appreciated. Michele is not only an exceptional real estate professional but also a fantastic ambassador for Kiama. Her knowledge of the area and the way she represents the community reflects incredibly well on both Ray White and the town itself. If we ever buy or sell property in the Kiama area again, there is no question we would work with Michele. We would not hesitate to recommend her to anyone looking for a truly professional and supportive real estate experience.

Matthew showed and exhibited his skills and knowledge of the local realestate market. He provided feedback from start to finish with my sale. I recommend him and his team to any prospective vendor or buyer.

Matthew Lay was very professional and accommodating at every stage of the sale of our property. With his in depth knowledge of the market, he was able to achieve a remarkable result. I would like to thank the greater Ray White Kiama team and huge thankyou to Matthew.

Matthew was very easy to talk to and very helpful at all times. He was always available and willing to answer any questions.

Matthew was wonderful. He was always helpful, knowledgeable and communication was perfect. He kept us informed of everything that was happening at the appropriate time. We thank him for his assistance, which allowed a smooth and trouble free sale. We would highly recommend Matthew to anyone considering selling or buying property.

Matthew was an excellent agent. From our first viewing and discussions, he was very friendly and knowledgeable. He followed up calls with us and arranged a private viewing of the property. We are new to the Australia market so he was very helpful in explaining how things worked and gave us good advice going into the Auction. I would not hesitate to recommend him to others. Thanks