We recently purchased a property through Michele at Ray White Kiama and the experience was outstanding from beginning to end. Buying a home can often feel stressful and overwhelming, but Michele made the entire process feel smooth, clear and surprisingly effortless. From our first interaction, Michele guided us carefully through each step. She was always available to answer questions, explain details and ensure we felt comfortable with every part of the process. What stood out immediately was her calm and professional approach. There was never any pressure or hard-sell tactics — just genuine support in helping everyone reach a fair outcome. Having dealt with real estate agents in Melbourne, Newcastle and Sydney over the years, we can honestly say this was hands down the best experience we’ve had. Michele’s communication was clear, prompt and honest throughout, which created a real sense of trust. What impressed us even more was her service after the sale was completed. When we called with questions or needed help with a few things, she was just as responsive and helpful as she had been during the sale itself. Nothing was ever too much trouble, and that level of after-sale support was genuinely unexpected and greatly appreciated. Michele is not only an exceptional real estate professional but also a fantastic ambassador for Kiama. Her knowledge of the area and the way she represents the community reflects incredibly well on both Ray White and the town itself. If we ever buy or sell property in the Kiama area again, there is no question we would work with Michele. We would not hesitate to recommend her to anyone looking for a truly professional and supportive real estate experience.

Matthew showed and exhibited his skills and knowledge of the local realestate market. He provided feedback from start to finish with my sale. I recommend him and his team to any prospective vendor or buyer.

Matthew Lay was very professional and accommodating at every stage of the sale of our property. With his in depth knowledge of the market, he was able to achieve a remarkable result. I would like to thank the greater Ray White Kiama team and huge thankyou to Matthew.

Matthew was very easy to talk to and very helpful at all times. He was always available and willing to answer any questions.

Matthew was wonderful. He was always helpful, knowledgeable and communication was perfect. He kept us informed of everything that was happening at the appropriate time. We thank him for his assistance, which allowed a smooth and trouble free sale. We would highly recommend Matthew to anyone considering selling or buying property.

Matthew was an excellent agent. From our first viewing and discussions, he was very friendly and knowledgeable. He followed up calls with us and arranged a private viewing of the property. We are new to the Australia market so he was very helpful in explaining how things worked and gave us good advice going into the Auction. I would not hesitate to recommend him to others. Thanks

This is my second property Matt has sold. He is very passionate, caring and his attention to detail is amazing. It's all the little things that make a positive experience. He is very active on keeping his clients up to date, and when he says he will do something, he always does. Matt is all about getting the best result for his clients no matter how long, or short, that takes. I highly recommend Matt Lay, even if you're not sure about the sale or purchase process, just jump on the phone and give him a call, you will be in good hands.

Matt did a great job through the negotiation process and I believe the final price was a good outcome for the vendor and I. Subsequent to the agreement on price some issues arose that may have seen the property sale withdrawn but Matt's cool head and advice saw the situation restored and the sale went through.

the team in Kiama are excellent and professional. I especially praise Mathew Lay as he was the sales rep for us. communication I couldn't fault. Mathew is honest, reliable and upfront, he says what and how it is, giving total respect of the people he is working with. the team behind him were professional and very helpful, the family were great. if you wish honesty, respect, reliability and determination, then do not go past Ray White, Kiama...

Matt is a delightful young man who has embraced the skills required to ensure the best outcome for his clients. He is wise and courteous beyond his years. Thanks mate for such a wonderful outcome. Brilliant.

Dealings with Ray Wnite Kiama we found Matthew to maintain a very high standard of professionalism and expertise in the Real Estate area of marketing.His communication skills and personality were A+ and he was reliable and informative at all times.We have no hesitation in recommending him to future buyers/sellers and wish him the best in the future.

Thanks to Matt for staying in touch throughout the pre-auction period and already assisting us immediately post-exchange on communication between the vendor and ourselves - supplying information wherever he can