Mel's profile

Mel's reviews

  5  
Mel has 24 reviewsacross 10 different locations, showing 12.
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Mel's qualities as told by our client reviews: local expert, transparent, clear communication.
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Buyer review
very professional
7 months ago
very professional

Mel was very professional and transparent throughout the sales process. A pleasure to deal with and I would definitely use her for future transactions.

Buyer review
Fantastic experience working with Mel
7 months ago
Fantastic experience working with Mel

Mel is super knowledgeable but also just great to just have a chat with. I didnt know a lot about buying in the area so Mel always found the time to explain things. She would always answer questions I didnt even think to ask which probably saved me a lot of time and made the process less stressful than it could have been. Thanks for everything Mel!

Seller review
Very professional and enthusiastic
8 months ago
Very professional and enthusiastic

I greatly appreciate Mel’s efficiency and the professionalism she has consistently demonstrated. She is a reliable, committed, and trustworthy agent with excellent negotiating skills.

Buyer review
Friendly and helpful at all stages
8 months ago
Friendly and helpful at all stages

Being first home buyers, we were naturally a little nervous and feeling the pressure of the market. We knew what we wanted and Mel was extremely understanding and helpful in addressing our needs. Any information we wanted we were given in a timely manner and all conversation was friendly and supportive. When we were the successful buyers we felt a genuine happiness from Mel, very glad to have been dealing with her throughout the process.

Buyer review
Excellent Agent
9 months ago
Excellent Agent

Mel has been wonderful in assisting us. She travelled from her office several times. She showed us around the property and gave us advice on interior design. Very friendly and professional.

Seller review
Selling Unit
9 months ago
Selling Unit

Mel is not only friendly/ cheerful/ hard worker but also very professional agent. She is very reliable, easy to reach out and contact through out the process. I have excellent experienced with her while selling my unit. Thank you so much Mel. If you ever want to sell your property, I am recommending 100% to Mel who is from Raine & Horne Concord.

Buyer review
Great Agent
9 months ago
Great Agent

Mel is a very approachable Agent, always with a smile. She is very attentive to all your needs as a buyer & has great knowledge of the market. Any question or concern you have, Mel will do her best to get a solution for you. Go & speak with Mel today for your next purchase!

Buyer review
Wonderful positive empathic energy, would buy from Mel Ghali again :)
9 months ago
Wonderful positive empathic energy, would buy from Mel Ghali again :)

Mel is fantastic, I'm a 1st home buyer and Mel provided me with so much insight and guidance on the property purchase process, and shared her market knowledge openly. She's always available, is really responsive, listens, responds intelligently and does what she promises. Her help throughout made my purchasing experience as smooth, stress-free and exciting as it can possibly be. Overall it took me about 12 months of browsing, then 4 months of intensive property searching and evaluation to finally land on the property that Mel helped me buy. Some other local agents have been really good, but Mel is just a natural with her combination of vibrant personality, knowledge, organisation and follow-through. Her team also worked so quickly to align on anything we needed (paperwork, agreements, information, modifications, amendments, you name it), never got a delay. I never felt pressured to close, or rushed to buy, Mel ensured this was the right property for me. Having said that, once I'd decided to buy, Mel and her team's execution was perfect and on-time. If I'm ever selling or buying again, I would definitely call Mel first.

Buyer review
A Truly Supportive Agent Who Goes the Extra Mile
10 months ago
A Truly Supportive Agent Who Goes the Extra Mile

Mel has been absolutely fantastic throughout the whole process of helping me find the right apartment for my family. Her outstanding patience made the whole experience so much easier, and she even took the time to share creative ideas on how I could make small renovations to really turn the apartment into a home. She is professional, approachable, and always quick to respond to any questions I had. I really appreciated her clear communication and genuine care in making sure I found the right place for my family. I couldn’t be happier with the service she provided and would highly recommend Mel to anyone looking for a reliable and supportive real estate agent.

Seller review
Exceeded expectations
10 months ago
Exceeded expectations

Mel and the team are total professionals. We were kept in the loop at all times during the sales process and were more than happy with the outcome. Highly recommended

Seller review
Professional, Responsive & Kind
12 months ago
Professional, Responsive & Kind

As a seller located overseas, Mel and the team at Raine & Horne Concerd were invaluable in achieving the sale of my property in a professional and responsive manner. They went above and beyond to assist me to complete not only the sale but also other tasks that were difficult for me to accomplish from afar and during a quite stressful period for me. I highly recommend Mel and Raine & Horne Concord for their kindness, flexibilty, problem solving skills and excellent level of communciation.

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