Melissa was very professional, friendly and responsive to any questions we had. We were always kept up to date on enquiries and received phone calls after each open home. Would highly recommend Melissa

Melissa was extremely efficient and easily contactable. She made herself readily available and went the extra mile. When it came to her knowledge of good tradespeople, conveyancers and broker. All her recommendations were outstanding. Just made the whole process less stressful and meant that it all went smoothly. I would use Melissa services in the future. Fantastic!

We would 100% recommend Melissa for selling your home. From our very first meeting, she was very knowledgeable and helpful. She was professional in her handling of every aspect right up to the sale. There was no hidden agenda. Her commitment is unwavering, with no false promises. If you are even just thinking about selling. Give her a call, just for a chat on your options Russell and Dianne

Melissa gave us advice on which renovations would help sell the house. She rang us every time she held an open house or a private viewing with feed back . I have heard from others that their agents only text them when an open house is held at their property. I could not fault her as an agent and really liked her down to earth style.

Melissa responded to my every phone call and text , nothing was a problem, she kept me up to date with everything that was happening, and gave me updates on traffic happening through the marketing portals, she sourced buyers from her own contacts, helped me through the process of exchanging contracts, when buyers conveyancer was being difficult, I would definitely recommend her to anyone that is looking for an agent that actually cares, she has become my friend and hope to keep in contact with her after settlement I would rate her 100 out of 10,

Melissa acted for us selling a property at Coffs Harbour. I cannot recommend her too highly. She was professional, friendly, reliable and trustworthy. Have very good advice around pricing and the sales process. Jenny Ware

Melissa did a great job selling our home in Urunga. She kept us updated throughout the process, sold within an expected time frame and for a price that matched our expectations. I can highly recommend Melissa and The Edge Real Estate.

Melissa has been an absolute standout throughout the entire sales process. From day one, her communication was prompt, clear and reassuring , every question I had was answered quickly and thoroughly, whether it required liaising with the vendor, or sourcing additional information from elsewhere. As I was purchasing the property from interstate, where real estate processes and requirements are quite different, Melissa handled this seamlessly. She took it all in her stride, explained each step clearly, and ensured nothing was overlooked. No question was ever too much trouble, and she consistently went above and beyond to make the process smooth and stress-free. Her market knowledge is exceptional, and she provided honest, strategic advice at every stage, helping me feel confident and informed when making decisions. Melissa is incredibly organised, proactive and detail-focused, yet she balances this with a calm, professional manner that makes what can be a stressful process feel manageable and well controlled. She consistently followed up without being asked, anticipated issues before they arose, and always kept me updated. Her professionalism, negotiation skills and genuine commitment to achieving the best possible outcome truly set her apart. I wouldn’t hesitate to recommend Melissa to anyone looking for a dedicated, knowledgeable and trustworthy sales agent. She is an absolute asset to The Edge - Coffs Harbour and a pleasure to work with! Thanks Melissa for making the purchase of my new home a great experience.

Melissa made the sale of our property a breeze. She helped us with everything and kept us up to date with everything as well. Very professional and highly recommend to anyone

Melissa was a great agent to deal with in the sale of our property. She always kept us up to date promptly and had open communication through the whole process. She works really hard, at all times of the day! Highly recommend!

Thanks so much to Melissa for being such a pleasure to liaise with. I trusted her from day one; she sold a property to me and due to my circumstances changing, she then helped me sell just 12 months later. Her communication is wonderful, and she always went the extra mile which I suspect she does with all of her clients - her care factor was very high & very well received. Thanks Melissa!

As a buyer, my experience with Melissa Carstens has been exceptional. Her market knowledge is impressive — she understands local values, buyer demand, and property potential. Melissa was always upfront, helpful, and willing to answer every question, no matter how small. She kept me updated at every stage, responded quickly, and made sure I always knew where things were up to. Melissa is organised, honest, and genuinely committed to creating a positive experience for buyers. I would highly recommend Melissa to any buyer looking for a knowledgeable, trustworthy, and responsive real estate agent.